Bilingual Research Data Technician II

Duke Careers; Durham (NC); On-site; USD 29,000 - 41,000; Full time

Job summary

Duke University in Durham seeks a Bilingual Research Data Technician II to contribute to two longitudinal studies advancing child and family well-being. You will recruit, consent, interview, and engage English- and Spanish-speaking families while upholding high research quality and participant experience.

Responsibilities include coordinating participant visits, data collection across multiple modalities, data management, and regulatory tasks.

Qualifications

• Bilingual fluency in English and Spanish is required.
• Strong organizational, project management, and communication skills.
• Excellent interpersonal skills and ability to work effectively within a team.
• Interest in early childhood development and family well-being.
• Reliable transportation for local travel.
• Valid driver’s license.
• Ability to work occasional evenings and weekends.
• Comfort interacting with parents and young children.
• Willingness to collaborate closely with team members and maintain consistent communication.

Responsibilities

• Coordinate and participate in a variety of duties to assist investigators in the implementation of the research study.
• Screen, recruit, and obtain informed consent from families in English and Spanish to participate in the study at various time points.
• Schedule family interviews in English and Spanish via email, phone, text, as well as letter and/or in-person scheduling when required.
• Maintain accurate and up-to-date records of families' participation status and scheduling calendar.
• Utilize secure, web-based systems (Epic, TransUnion) to obtain updated participant contact information and/or information about Potential Adverse Events.
• Conduct phone, video, in-home, and/or web-based family interviews in English and Spanish; schedule visits and administer assessments.
• Complete interview data entry via tablet or computer and manage data transfer while protecting confidentiality.
• Prepare and maintain research materials, equipment, and study supplies for participant visits.
• Help manage and update study databases and surveys in Qualtrics and REDCap; analyze data to support reporting requirements.
• Track participant enrollment, visit completion, and follow-up status using study databases.
• Assist with routine data cleaning and quality assurance activities.
• Document payment information for participants and process payments as needed.
• Assist with translation of study documents from English to Spanish.
• Prepare Duke University Health System (DUHS) and Duke University IRB materials; perform regulatory tasks.
• Attend project meetings and engage with project leadership on deliverables and quality improvement.

Skills

Bilingual (EN/ES)

Organizational skills

Project management

Communication skills

Interpersonal skills

Team collaboration

Reliability and flexibility

Client/participant interaction

Education

Four-year degree

Tools

Excel

SAS

SPSS

STATA

REDCap

Qualtrics

Epic

TransUnion

Job description

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As aBilingual Research Data Technician II, you will play a vital role in advancing innovative research designed to improve the health and well-being of children and families. You will join a collaborative team dedicated to evaluating evidence-based interventions that strengthen family relationships, promote healthy child development, and connect families to the resources they need to thrive.

This position supports two groundbreaking longitudinal studies:

ABC Impact Study (75%)

Although numerous evidence-based early childhood home visiting intervention programs have been implemented at small scale in community settings to reduce maltreatment and promote early relational health, no home visiting intervention has demonstrated population impact to lower child maltreatment rates. Most programs take a long-term, intensive approach serving self-selected high-risk families (secondary prevention), while only a few programs utilize a brief universal approach to support all families prior to any maltreatment exposure (primary prevention). Implemented in isolation, both approaches face significant barriers to population impact. To address these barriers while leveraging the strengths of each approach, this study will draw families from the entire population of births in a community using an empirically supported light touch, universal program (Family Connects; FC) to screen and recruit eligible families for an intensive, longer-term home visiting program (Attachment and Biobehavioral Catch-Up; ABC). The goal is to determine the impact of this collaborative approach on parental sensitivity, parental functioning, child functioning, and child maltreatment.

Community Navigation (25%)

During some of the most critical years of child development, prenatally through age three, families spend significant time and resources navigating a fragmented system of care. Some families can get needed resources for their children, while others cannot for a variety of reasons. Community Navigation charts a new vision that will offer all families universal screening to connect them to the right resources at the right time through a series of universal, light-touch engagements beginning prenatally and continuing through age 5. The goal is to engage all pregnant persons, learn about their strengths and needs for support and, when needs are identified, connect families to matched community resources for longer term support.

In collaboration with colleagues in Guilford County, the Center for Child and Family Policy (CCFP) is overseeing a randomized control trial involving 800 Durham County families to assess the implementation and impact of prenatal and postnatal Community Navigation. The goal is to determine the efficacy of the model in improving multiple domains of child and family well-being, including connections to community resources and services, parenting and parent mental health, child social-emotional and behavioral development, and kindergarten readiness.

Be Bold.

As a member of our research team, you will support the impact evaluation of both studies by recruiting, consenting, interviewing, and engaging English- and Spanish-speaking families while ensuring the highest standards of research quality and participant experience.

What You'll Do

Participant Recruitment and Engagement (35%)

• Coordinate and participate in a variety of duties to assist investigators in the implementation of the research study.
• Screen, recruit, and obtain informed consent from families in English and Spanish to participate in the study at various time points.
• Schedule family interviews in English and Spanish via email, phone, text, as well as letter and/or in-person scheduling when required. This will require time in the field as well as the use of internet-based databases when family contact information is no longer valid.
• Maintain accurate and up-to-date records of families' participation status and scheduling calendar.
• Utilize secure, web-based systems (Epic, TransUnion) to obtain updated participant contact information and/or information about Potential Adverse Events.

Data Collection & Assessments (30%)

• Conduct phone, video, in-home, and/or web-based family interviews in English and Spanish. Duties will include scheduling visits, conducting interviews, administering standardized assessments, and recording interview responses when required.
• Complete interview data entry via tablet or computer and appropriately manage data transfer when required while following protocol and ensuring protection of participant confidentiality.
• Prepare and maintain research materials, equipment, and study supplies needed for participant visits.

Data Management & Quality Control (15%)

• Help manage and update study databases and surveys in Qualtrics and REDCap.
• Analyze and interpret collected data to support research activities and reporting requirements.
• Contribute to the ongoing collection of administrative records and the writing of project technical reports, as needed.
• Track participant enrollment, visit completion, and follow-up status using study databases and tracking systems.
• Assist with routine data cleaning and quality assurance activities.

Reporting & Progress Tracking (10%)

• Document payment information for participants and process payments as needed.
• Assist with translation of study documents from English to Spanish.
• Help prepare Duke University Health System (DUHS) and Duke University Institutional Review Board (IRB) materials.
• Perform regulatory tasks required for study compliance with DUHS and Duke University guidelines.
• Attend and contribute to project meetings and other meetings held at CCFP as appropriate.
• Engage directly with project leadership regarding project deliverables, continuous quality improvement efforts, etc.
• Perform other related duties incidental to the work described herein.
• Contribute to continuous quality improvement efforts by identifying opportunities to improve research processes, participant engagement, and data quality.

Perform other related duties incidental to the work described herein.

What You Bring

Required Qualifications

• Bilingual fluency in English and Spanish.
• Strong organizational, project management, and communication skills.
• Excellent interpersonal skills and ability to work effectively within a team environment.
• Interest in early childhood development and family well-being.
• Reliable transportation for local travel.
• Valid driver's license.
• Ability to work occasional evenings and weekends.
• Comfort interacting with parents and young children.
• Willingness to collaborate closely with team members and maintain consistent communication.

Preferred Qualifications

• Previous experience supporting research studies and/or randomized controlled trials.
• Experience with Excel, SAS, SPSS, STATA, or other statistical software.
• Familiarity with research data collection, participant engagement, and regulatory compliance.

Education & Experience

Work requires knowledge of research principles and data collection methods normally acquired through a four-year degree or an equivalent combination of education and experience.

Work requires one year of research or clerical experience to be familiar with the basic techniques and procedures used to compile and maintain information in manual or computerized research data systems.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Choose Duke.

At Duke, you'll be part of a world-renowned institution committed to innovation, discovery, and community impact. Your work will directly support research that improves outcomes for children and families while contributing to evidence-based solutions that strengthen communities.

You'll have the opportunity to:

• Work on innovative, federally funded research studies.
• Engage directly with families across diverse communities.
• Develop expertise in research implementation, participant engagement, data collection, and evaluation.
• Collaborate with interdisciplinary teams committed to improving child and family well-being.
• Contribute to meaningful research that has the potential to influence practice and policy.

Ready to Make a Difference?

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $20.65 to USD $29.43. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer:

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [e-mail]; phone: [phone]).

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.