Bilingual Representative (Spanish/English)

NexTier Global; Windsor (CT); On-site; USD 38,000 - 52,000; Full time

Job summary

NexTier Global LLC is hiring bilingual Spanish/English Representatives in Windsor, CT to serve Spanish-speaking households across Hartford County on sales and service calls. You will switch between languages, explain plans, resolve issues, and guide customers to the right options.

In this high-impact role, you will translate plan details, promotions, and account information, document calls in the CRM, and build trust with customers while delivering friendly, accurate service daily.

Qualifications

• Fully bilingual Spanish/English (spoken and written).
• Clear, warm phone presence in both languages.
• Comfortable with basic computer navigation and typing.
• Reliable attendance; classes start every other Monday.

Responsibilities

• Handle sales and service calls in Spanish and English
• Translate plan details, promotions and account information clearly
• Help customers navigate billing, technical and ordering questions
• Build trust with Spanish-speaking households across the region
• Accurately document calls and orders in the CRM

Skills

Bilingual Spanish/English

Customer service

Sales experience

Typing

Job description

• Windsor, CT
• Full-time, on-site

Serve Spanish-speaking households across Hartford County on sales and service calls.

Bilingual Representatives serve Spanish-speaking households across Hartford County on both sales and service calls. You will switch fluidly between Spanish and English, helping customers understand their options, resolve issues, and choose the right plans. This is a high-impact role for the community we serve.

What you will do

• Handle sales and service calls in Spanish and English
• Translate plan details, promotions and account information clearly
• Help customers navigate billing, technical and ordering questions
• Build trust with Spanish-speaking households across the region
• Accurately document calls and orders in the CRM

What we look for

• Fully bilingual Spanish/English (spoken and written)
• Clear, warm phone presence in both languages
• Comfortable with basic computer navigation and typing
• Reliable attendance; classes start every other Monday
• Sales or service experience is a plus but not required