Bilingual Relationship Banker - Client Solutions

National Black MBA Association; New York (NY); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Bank of America in New York (Staten Island) seeks a client‑facing banker who engages customers in the lobby, educates on self‑service banking, and processes transactions. You will build relationships, identify financial needs, and connect clients to lending, investments, and cash management options.

The role emphasizes sales discipline, risk awareness and a service‑oriented mindset, with weekend/extended hours and travel to nearby centers as required.

Qualifications

• Minimum Education: High School Diploma or GED.
• Bachelor's Degree or business-related Associate Degree preferred.
• Sales or financial services background is a plus.
• Bilingual Spanish encouraged for customer interactions.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, in compliance with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and supports cash handling responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree

Job description

Bank of America in New York (Staten Island) seeks a client‑facing banker who engages customers in the lobby, educates on self‑service banking, and processes transactions. You will build relationships, identify financial needs, and connect clients to lending, investments, and cash management options.

The role emphasizes sales discipline, risk awareness and a service‑oriented mindset, with weekend/extended hours and travel to nearby centers as required.