Bilingual Registered Nurse (RN) Case Manager

Valeris; Jeffersonville (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) Retirement Savings Plan with company match

Paid Time Off (PTO) and Sick Leave

Free Life and AD&D coverage

Opportunities for advancement

Job summary

Valeris is seeking a Bilingual Nurse Advocate in Jeffersonville, Indiana, to support patients through their therapy journeys. This role involves assessing barriers to successful therapy and providing patient education regarding treatment options, financial assistance, and overall healthcare management.

Qualified applicants should possess a nursing license in Indiana or Kentucky, be fluent in English and Spanish, and have a minimum of 2-3 years of nursing experience. Valeris offers comprehensive benefits and a supportive work environment that values diversity and growth.

Qualifications

• Registered Nurse licensed in Indiana or Kentucky is required.
• 2-3 years of nursing experience, disease-state experience preferred.
• Fluent in English and Spanish.

Responsibilities

• Serve as a consistent resource throughout program services.
• Identify barriers to therapy and facilitate patient navigation.
• Provide information about prescribed therapy and treatment.

Skills

Bilingual (English and Spanish)

Patient education

Telehealth management

Nurseline triage experience

Case management

Education

Registered Nurse licensed in Indiana or Kentucky

Bachelor's degree

Job description

As a Bilingual Nurse Advocate, you are responsible for contact with program patients and assessing barriers to successful initiation and completion of therapy. The Nurse Advocate will be an active resource from enrollment through treatment, facilitating a timely and successful patient experience.

Key Responsibilities

• Serve as a consistent resource throughout program services, identifying barriers to therapy and facilitating patient navigation.
• Serve as an educator, possessing knowledge of clinical treatments and the emotional and financial implications of a new diagnosis.
• Primary goals:
  • Enable patients by providing information and education about:
    
    • Prescribed therapy and course of treatment, balanced with benefits and side‑effects.
    • Proper administration and dosing.
    • Insurance coverage, anticipated out‑of‑pocket costs, and financial assistance resources.
    • Stress‑management support.
  • Empower patients to participate in their care by triaging to non‑program support programs.
  • Report adverse events/product complaints per SOP and good manufacturer practices.
  • Apply Valeris values to drive team success.
  • Adhere to training deadlines and corporate policies.
  • Ensure SOPs are followed consistently.
  • Perform additional tasks or projects as assigned.

Qualifications

• Registered Nurse licensed in Indiana or Kentucky.
• 2–3 years of nursing experience; disease‑state experience preferred.
• Fluent in English and Spanish.
• Experience with Nurseline triage, Call Center Utilization Management, or Call Center Case Management preferred.
• Case management or Clinical Trial Nurse experience preferred.
• Bachelor’s degree preferred.

Physical Demands & Work Environment

• Regularly required to talk or hear; frequent sitting for long periods; use of hands to type, handle, or feel; reach with hands and arms.
• Type at least 35 words per minute with 97% accuracy.
• Minimum flexibility to travel as needed.
• Work in a professional office environment using standard office equipment such as computers, phones, photocopiers.

Benefits

• Medical, dental, and vision plans, including HSA‑ and FSA‑eligible options; Valeris contributes toward premium costs.
• Telehealth and Employee Assistance Program (EAP) services.
• Company match on Health Savings Account contributions.
• Free Basic Life and AD&D coverage equal to annual earnings (min $50,000, max $300,000).
• Company‑paid Short‑Term Disability coverage; option to purchase Long‑Term Disability.
• 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting.
• Paid Time Off (PTO) and Sick Leave.
• Team members receive nine paid holidays plus two floating holidays.
• Opportunities for advancement in a company that supports growth.
• A stimulating work environment encouraging new ideas.
• Work for a company that values diversity and inclusivity.
• Mission‑driven, inclusive culture with meaningful impact.

Our Commitment to Equal Opportunity

Valeris is proud to be an equal‑opportunity employer.