Bilingual Referral Counselor (Remote, Part-Time)

Minnesota Council of Nonprofits; United States; Remote; Part time

Job summary

A nonprofit organization is seeking a compassionate, bilingual communicator for a fully remote, part-time role. You will connect individuals with legal services, ensuring access to justice while working in a supportive team environment. This position offers flexible scheduling and paid time off, making it ideal for someone who values mission-driven work and enjoys helping others.

Benefits

Paid Time Off

Fully remote work

Equipment provided

Qualifications

• Fluent in Spanish and English, able to switch languages on calls.
• Experience working with diverse populations.

Responsibilities

• Answer calls from the public in Spanish and English.
• Assess legal issues and direct callers to resources.
• Maintain accurate records and logs.

Skills

Bilingual

Empathy

Organization

Tools

Microsoft Office

Job description

Minnesota Lawyer Referral and Information Service (MNLRIS)

Part-Time (15–20 hours/week)/Fully Remote

Make a difference—right from your home.

The Minnesota Lawyer Referral and Information Service (MNLRIS) is seeking a compassionate, bilingual (Spanish/English) communicator to connect individuals with legal services and resources. This fully remote, part-time opportunity is ideal for someone who thrives on helping others and values mission-driven work. You’ll be the first voice many people hear when they don’t know where to turn.

About the Organization

The Minnesota State Bar Association (MSBA), Hennepin County Bar Association (HCBA), and Ramsey County Bar Association (RCBA) are nonprofit, voluntary membership organizations that serve over 12,000 attorneys throughout Minnesota. We also operate charitable foundations that extend our mission to the broader community. Our work promotes professionalism, diversity, and access to justice

Why Join Us?.

· Fully remote work with equipment provided.

· Set schedule (Fridays 9–3 and Tuesdays availability), with remaining hours pre-scheduled for flexibility and work/life balance.

· Spanish-speaking role that lets you put your bilingual skills to impactful use.

· Mission-driven culture where your work supports access to justice.

· Paid Time Off for all part-time staff.

· • Supportive, professional team with a shared sense of purpose.

What You’ll Do

· Answer and respond to calls from the public in Spanish and English.

· Assess whether the caller has a legal issue and direct them to the appropriate resources or legal services.

· Refer callers to panel attorneys or outside agencies as appropriate—without providing legal advice.

· Maintain accurate and confidential records, logs, and statistics.

· Support programs such as: Legal Access Point (LAP), Misdemeanor Defense Panel (MDP), and Reduced Fee Project.

· • Update directories of attorneys and service agencies.

· • Handle follow-up communications with clients and attorneys.

What We’re Looking For

· You’re fluent in Spanish and confident switching between languages on calls.

· You enjoy helping people and bring a calm, empathetic demeanor.

· You have strong judgment, boundaries, and emotional steadiness.

· You’re dependable and respect pre-scheduled work hours.

· You’re comfortable with technology—confident using Microsoft Office (especially Teams), online systems, and learning new tools.

· You’re organized, self-motivated, and able to work independently in a remote setting.

· You’ve worked with diverse populations and care about equitable service.

Schedule & Remote Setup

This is a fully remote position requiring a quiet, private workspace and reliable internet.
We provide a laptop and software access.

Weekly hours:
• Fridays: 9:00 AM – 3:00 PM (required)
• Tuesdays: availability required for team meetings
• Remaining hours (to reach 15–20/week) are scheduled based on mutual availability with the team.

Compensation & Benefits

· • $20.00/hour

· • Paid Time Off

· • Fully remote work

· • Meaningful, mission-centered work in a supportive team environment

Equal Opportunity Employer

We are committed to building a diverse and inclusive workplace. Applicants of all backgrounds are encouraged to apply.

How to Apply Send your resume and cover letter to: [e-mail]