Bilingual Receptionist & Client Relations

Josh Culotti - State Farm Agent; Mountlake Terrace (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Josh Culotti - State Farm Agent in Mountlake Terrace, WA is seeking a friendly Receptionist to join our team. You will greet clients, handle calls, schedule appointments, and support office operations with a positive, client-focused approach.

The ideal candidate has prior reception or customer service experience, strong communication and organizational skills, and comfort with sales conversations. We offer training, competitive pay, benefits, and opportunities for advancement within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Job description

Josh Culotti - State Farm Agent in Mountlake Terrace, WA is seeking a friendly Receptionist to join our team. You will greet clients, handle calls, schedule appointments, and support office operations with a positive, client-focused approach.

The ideal candidate has prior reception or customer service experience, strong communication and organizational skills, and comfort with sales conversations. We offer training, competitive pay, benefits, and opportunities for advancement within the agency.