Bilingual Program Coordinator

Saintjosephs; City of White Plains, Northern (NY, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Saintjosephs Behavioral Health Center in White Plains, NY seeks an experienced Bilingual Program Coordinator to lead program operations and work closely with the Center Director. The role combines direct clinical treatment with supervision of Spanish-speaking services and coordination with hospital partners.

The position includes supervising therapists with Spanish-speaking caseloads, guiding team discussions, and implementing performance-improvement initiatives to ensure timely access to care

Qualifications

• Advanced NY State licensed clinician (LCSW preferred).
• 3-5 years of clinical experience in a behavioral health or collaborative care setting.
• 1-2 years of supervisory/program management experience.
• Proficiency with electronic medical records and documentation workflows.
• Strong interpersonal, organizational, and time-management skills.

Responsibilities

• Oversee services related to mono-lingual Spanish-speaking clients and families.
• Manage Spanish-speaking referrals and collaborate with hospital/community partners.
• Supervise therapists with significant Spanish-speaking caseloads.
• Lead team discussions and drive performance-improvement initiatives.
• Coordinate case assignments, monitor productivity, and ensure documentation compliance.
• Support timely access to care and adherence to hospital/regulatory policies.

Skills

Spanish-speaking coordination

Supervisory leadership

Program management

Referral partnerships

Education

Licensed clinician (LCSW)

Tools

EMR systems

Job description

We are seeking an experienced professional to serve as our Bilingual Program Coordinator at our Behavioral Health Center in White Plains, NY. This is a combined direct service and program leadership role, and involves working collaboratively with the Behavioral Health Center Director and other leadership staff to help implement effective program operations and foster a supportive work environment.

In addition to selected direct clinical treatment, core responsibilities involve oversight of services related to mono-lingual Spanish-speaking clients and their families. This includes management of Spanish-speaking referrals, collaborating with and enhancing relationships with hospital and community-based referral partners, and primary supervision of therapists with significant Spanish-speaking client and family caseloads. Other responsibilities include leading t eam discussions, fostering effective performance-improvement and other change-management initiatives, case assignment, monitoring and reinforcing productivity standards, documentation requirements, timely access to care, and other hospital and regulatory policies.

Qualifications:

• Advanced NY State licensed clinician (LCSW preferred)
• 3-5 years of clinical experience in a behavioral health or collaborative care setting
• 1-2 years of supervisory/program management experience
• Proficiency with electronic medical records and documentation workflows
• Strong interpersonal, organizational, and time-management skills