Bilingual Post-Op Care Coordinator

Socket.dev; Miami (FL); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

On-the-job training

Professional development

Advancement opportunities

Benefits

Job summary

Mia Aesthetics in Miami seeks a Patient Care Representative to deliver exceptional customer service to patients during recovery.

You will handle inbound and outbound calls, answer post-operative queries, perform follow-ups, and coordinate with internal teams to resolve concerns. Bilingual in English and Spanish preferred.

We offer on-the-job training, professional development opportunities, advancement potential, and an inclusive workplace.

Qualifications

• Minimum 1 year of customer service experience preferred.
• Strong communication and problem-solving skills.
• Bilingual in English and Spanish preferred.

Responsibilities

• Manages high volume inbound and outbound calls.
• Answers post-operative queries and provides information.
• Performs outbound calls for follow-up with post-operative patients.
• Maintains open communication with patients via email or messaging.
• Collaborates with other department representatives to resolve concerns.

Skills

Customer service

Communication

Problem solving

Organizational skills

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Technology proficient

Job description

Mia Aesthetics in Miami seeks a Patient Care Representative to deliver exceptional customer service to patients during recovery.

You will handle inbound and outbound calls, answer post-operative queries, perform follow-ups, and coordinate with internal teams to resolve concerns. Bilingual in English and Spanish preferred.

We offer on-the-job training, professional development opportunities, advancement potential, and an inclusive workplace.