Bilingual Phlebotomist at BioLife Charlotte, NC

BioLife; Charlotte (NC); Presencial; USD 14.000 - 22.000; Jornada completa

Descripción de la vacante

Takeda’s donor center in Charlotte seeks a Donor Screener/Phlebotomist to support plasma collection. You will greet donors, screen them, record vitals, and use our information system to document and coordinate compensation. You’ll contribute to process improvements while maintaining high safety and service standards.

This role requires flexibility, including weekends and holidays. The position emphasizes donor care, accurate record-keeping, and teamwork in a fast-paced center environment with

Formación

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lift up to 50 lbs. on rare occasions.
• Prolonged glove wear due to exposure to bloodborne pathogens.
• 1+ years in a customer or patient-facing role is helpful.

Responsabilidades

• Answer phones and greet donors, focusing on their safety and service.
• Screen new and repeat donors and record vital signs and finger stick results.
• Use the Donor Information System, prepare donor charts, and maintain records.
• Coordinate donor compensation and center documentation.
• Identify operational improvements and support process changes per procedures.
• Work a variety of shifts, including weekends and holidays.

Conocimientos

Customer service

Attention to detail

Flexibility

Communication

Educación

High school diploma

Herramientas

Donor Information System

Descripción del empleo

About the role

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. A commitment to customer service and quality is expected. You will report to the Plasma Center Manager and perform as a plasma donor screener and phlebotomy to support plasma center operations.

How you will contribute

• You will answer phones, greet and focus on our donors, while ensuring the safety of donors and our team.
• You will screen new and repeat donors and take and record donor vital signs and finger stick results.
• You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
• You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

Qualifications

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear.
• 1 or more years minimum experience working in a customer or patient facing role is helpful.

Compensation and Benefits

U.S. based employees may be eligible for short-term incentives. Eligible employees may also participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

Location

USA - NC - Charlotte

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.