Bilingual Pharmacy Customer Service Rep

Healthcare Support Staffing; Coppell (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

A healthcare recruiting firm in Coppell, Texas, is seeking a Bilingual Pharmacy Technician. This role primarily involves sales, requiring strong medication knowledge and experience in upselling. Candidates should have at least one year of experience in Texas. Join a dedicated team and help patients enroll in essential services for their prescriptions. Immediate consideration is available through contact with the office.

Qualifications

• 1+ year(s) of experience as a Registered Pharmacy Technician in Texas (no disciplines on file). Will also accept a Tech in Training!
• Sales knowledge with familiarity in upselling.
• Strong medication knowledge.
• Excellent communication skills (listening, oral, and written).

Responsibilities

• The role includes calling patients and enrolling them for services.
• Follow up with patients to confirm their prescription setups.
• Leverage upselling skills to promote our services during calls.

Skills

Bilingual Spanish

Sales knowledge

Strong medication knowledge

Excellent communication skills

Strong communication

Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

• Enrollment is a SALES Team. The role of the pharmacy technician is a sales role and it is a hourly plus commission position once converted to a permanent employee. Not only does this person need to have strong medication and insurance knowledge they have to also be comfortable overcoming objections and selling our services.
• This person will be calling patients that typically go to Walgreens or CVS for their prescriptions, and enrolling them for services.
• These patients are brand new to the company -- they are using us for treatment, and are filling out forms to request the use of our services for their prescriptions. These Enrollment Techs are receiving those forms/requests and calling/following up with the patients to receive the final "yes" from them about getting their prescriptions set up.

Qualifications

• 1+ year(s) of experience as a Registered Pharmacy Technician in Texas (no disciplines on file). Will also accept a Tech in Training!
• MUST be Bilingual Spanish
• Sales knowledge—minimum experience: someone who is familiar with ‘upselling’.
• Strong medication knowledge.
• Excellent communication skills (listening, oral, and written)

Additional Information

Interested in hearing more about this great opportunity? Please call and e-mail your resume to Jessica MacDonell (Office number: 321-473-6428) for immediate consideration.