Bilingual Personal Banking Specialist

fnbtandfcbcareers; Waxahachie (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

FNBT is hiring a Retail Teller to provide exceptional customer service in a high-volume branch. You will handle cash receipts, deposits, and payouts, and promote bank products to support customers' financial goals.

The role requires standing for extended periods, the ability to work evenings, weekends, and holidays, and the capacity to serve a diverse client base including Spanish speakers. A background check and HS diploma are required.

Qualifications

• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services to support their financial success.
• Follow established policies as directed by the bank and supervisor.
• Achieve monthly new account production targets as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures and balance each day’s operations.
• Receive cash and checks for deposits, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier’s checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products to a diverse customer base including Spanish speakers.
• Perform other tasks requested by supervisors related to the bank’s functions.
• Maintain regular and predictable attendance and punctuality.
• Approval limits will be based on established authority levels.

Skills

Cash handling

Customer service

Sales

Bank products knowledge

Bilingual Spanish

Education

High school diploma or equivalent

Job description

FNBT is hiring a Retail Teller to provide exceptional customer service in a high-volume branch. You will handle cash receipts, deposits, and payouts, and promote bank products to support customers' financial goals.

The role requires standing for extended periods, the ability to work evenings, weekends, and holidays, and the capacity to serve a diverse client base including Spanish speakers. A background check and HS diploma are required.