Bilingual Personal Banking Associate (Part-Time)

BMO U.S.; Larkspur (CA); On-site; USD 43,000 - 58,000; Part time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group in the United States is seeking a part-time lobby associate to deliver exceptional service and guide customers toward banking solutions. The role emphasizes identifying needs and advising on financial options while collaborating with branch partners to meet business goals.

The position requires bilingual English/Spanish language skills, willingness to work across branches, and a focus on risk-compliant, privacy-conscious service delivery. Part-time hours may vary weekly.

Qualifications

• Typically 1–2 years of relevant experience desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress.
• Confident using social media, tablets, smartphones, online tools.

Responsibilities

• Delivers exceptional service to BMO customers and prospects.
• Identifies customer needs and provides advice regarding financial solutions.
• Works with branch and BMO partners to deliver the customer experience.
• Welcomes customers and guides them to digital and self-serve options.
• Assists in client conversations about banking services and credit cards.

Skills

Customer service

Sales

Communication

Collaboration

Problem solving

Social media

Tablets & smartphones

Online tools

Verbal & written communication

Job description

BMO Financial Group in the United States is seeking a part-time lobby associate to deliver exceptional service and guide customers toward banking solutions. The role emphasizes identifying needs and advising on financial options while collaborating with branch partners to meet business goals.

The position requires bilingual English/Spanish language skills, willingness to work across branches, and a focus on risk-compliant, privacy-conscious service delivery. Part-time hours may vary weekly.