Bilingual Personal Banker: Spanish/English Specialist

First Convenience Bank; Hobbs (NM); Hybrid; USD 28,000 - 36,000; Full time

Job summary

First Convenience Bank in Hobbs, NM is seeking an entry to mid-level Teller/Customer Service Associate. You will handle cash transactions, assist customers with accounts, and promote bank products in a fast-paced setting.

The role emphasizes bilingual communication (English/Spanish), accuracy in processing deposits and withdrawals, and cross-selling services while maintaining compliance with policies and attendance requirements.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent or currently in high school.
• Ability to communicate clearly in English and Spanish.
• Six months of retail or customer service experience preferred.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments.
• Evaluate customer accounts and offer bank products and services.
• Follow bank policies and supervisor directions.
• Contribute to monthly new account production targets.
• Participate in an active sales environment and in-store prospecting.
• Process deposits, issue receipts, and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Inspect cash for counterfeit items and proper identification.
• Enter transactions into the computer and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs; process Western Union wires.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Perform other tasks as requested by supervisors.
• Maintain regular attendance and punctuality.
• Work within established authority levels.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Sales skills

Education

High school diploma or equivalent

Tools

POS system

Job description

First Convenience Bank in Hobbs, NM is seeking an entry to mid-level Teller/Customer Service Associate. You will handle cash transactions, assist customers with accounts, and promote bank products in a fast-paced setting.

The role emphasizes bilingual communication (English/Spanish), accuracy in processing deposits and withdrawals, and cross-selling services while maintaining compliance with policies and attendance requirements.