Bilingual Personal Banker - Pharr, TX

First Convenience Bank; Town of Texas, Pharr (WI, TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading bank is seeking a Bilingual Personal Banker to provide exceptional customer service in a high-volume sales environment. Responsibilities include processing transactions, achieving account production targets, and cross-selling services. The ideal candidate will be bilingual in English and Spanish and possess strong customer service skills.

Qualifications

• Six months of work experience in a retail or customer service environment preferred.
• Must successfully pass background investigation according to company policy.

Responsibilities

• Provides exceptional customer service in a high volume, sales environment.
• Processes deposits and payouts accurately, balancing daily transactions.
• Cross-sells bank services and products.

Skills

Bilingual

Customer Service

Teamwork

Education

High School Diploma

Job description

Job Title: Bilingual Personal Banker

Location: FCB Hidalgo Wal-Mart, 3000 S Jackson Rd, Pharr, Texas, United States

Position Type: Full Time

Requirements

• Six months of work experience in a retail or customer service environment preferred
• Must be able to get along with co-workers and work effectively in a team environment
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Schedules are prepared based on business need and subject to change at any time
• High school diploma, high school equivalency, or currently attending high school
• At least 18 years of age
• Must successfully pass background investigation according to company policy
• Must be bilingual in English and Spanish

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Responsibilities include:

1. Following established policies in accordance with the bank and supervisor’s direction
2. Achieving monthly new account production targets as assigned by upper management
3. Processing deposits and payouts accurately, balancing daily transactions
4. Receiving cash and checks, verifying amounts, and checking endorsements
5. Examining cash for counterfeit checks and identification
6. Entering transactions into the computer and issuing receipts
7. Selling and preparing money orders, cashier’s checks, wires, bonds, travelers’ checks, and certificates of deposit
8. Processing Western Union wires and cash advances
9. Cross-selling bank services and products
10. Serving a diverse customer base, including Spanish-speaking clients
11. Performing additional tasks as requested by supervisors

Environmental and Physical Requirements

• Ability to stand or walk for extended periods
• Work in a high-volume, stressful, and noisy environment
• Operate a computer and office machinery
• Lift up to 25 lbs

FCBI is an equal opportunity employer.