Bilingual Personal Banker - Killeen, TX

First National Bank Texas; Killeen (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading bank in Killeen is seeking a Bilingual Personal Banker to provide exceptional customer service in a fast-paced environment. The role involves processing transactions, cross-selling services, and serving a diverse customer base, including Spanish speakers. Candidates should have a high school diploma and be able to work flexible hours.

Qualifications

• Six months of experience in retail or customer service preferred.
• Must be at least 18 years old.

Responsibilities

• Provide exceptional customer service in a high volume, sales environment.
• Process deposits and pay out funds accurately.
• Cross-sell bank services and products.

Skills

Bilingual in English/Spanish

Teamwork

Education

High school diploma or equivalency

Job description

Bilingual Personal Banker

Location: FNBT Trimmier HEB, 2511 Trimmier Rd., Killeen, Texas, United States

Position Type: Full Time

Requirements

• Six months of work experience in a retail or customer service environment preferred
• Must be able to get along with co-workers and work effectively in a team environment
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Schedules are prepared based on business need and subject to change at any time
• High school diploma, high school equivalency, or currently attending high school
• At least 18 years of age
• Must successfully pass background investigation according to company policy
• Must be bilingual in English/Spanish

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Follow the established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit
• Process Western Union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish-speaking population
• Approval limits will be based upon level of authority
• Perform other tasks as requested by supervisors related to the bank and its functions

Environmental and Physical Requirements

• Required to stand or walk for extended periods depending on branch location
• Ability to work in a high volume, stressful, and noisy environment
• Operate a computer and other office machinery
• Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.