Bilingual Personal Banker: Fast-Paced Sales & Service

fnbtandfcbcareers; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FNBT is seeking a Teller to deliver exceptional customer service in a busy Austin bank branch. You will handle cash receipts, deposits, and payments, ensuring accuracy and daily balancing, while also suggesting suitable bank products to customers.

The role requires flexibility to work in a fast-paced environment, with emphasis on attendance, teamwork, and adherence to policy. Bilingual skills are advantageous given a diverse client base, including Spanish speakers.

Qualifications

• Customer service experience preferred.
• Ability to work in a high volume, sales environment.
• Bilingual ability helpful for a large Spanish-speaking customer base.

Responsibilities

• Provide exceptional customer service, handling receipt and payment of cash.
• Evaluate customer relationships and recommend bank products and services.
• Process deposits and cash transactions accurately and balance daily operations.
• Cross-sell bank services and work in a sales environment.
• Maintain attendance and punctuality; follow bank policies.

Job description

FNBT is seeking a Teller to deliver exceptional customer service in a busy Austin bank branch. You will handle cash receipts, deposits, and payments, ensuring accuracy and daily balancing, while also suggesting suitable bank products to customers.

The role requires flexibility to work in a fast-paced environment, with emphasis on attendance, teamwork, and adherence to policy. Bilingual skills are advantageous given a diverse client base, including Spanish speakers.