Bilingual Personal Banker - Belton, TX

First Convenience Bank; Belton (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Bilingual Personal Banker to join their team in Belton. This role involves delivering exceptional customer service in a fast-paced banking environment while managing cash transactions and cross-selling bank products. Ideal candidates will have a strong background in customer service and be bilingual in English and Spanish, ensuring effective communication with a diverse clientele. If you thrive in a dynamic setting and are passionate about helping customers, this opportunity is perfect for you.

Qualifications

• Must have at least 6 months of experience in retail or customer service.
• Bilingual in English and Spanish is required.

Responsibilities

• Provide exceptional customer service in a high-volume bank environment.
• Process transactions accurately and balance daily operations.
• Cross-sell bank services to a diverse customer base.

Skills

Customer Service

Bilingual (English/Spanish)

Teamwork

Cash Handling

Education

High School Diploma or Equivalent

Job description

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Bilingual Personal Banker

#306-25313

Belton, Texas, United States

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Location

FCB Belton HEB

Location Address

2509 N. Main St.

Position Type

Full Time

Requirements

* Six months of work experience in a retail or customer service environment preferred
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy

Must be bilingual in English/Spanish

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Follow the established policies in accordance with the bank and the supervisor's direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Approval limits will be based upon level of authority
* Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.