Bilingual Personal Banker

First National Bank Texas; El Paso (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the banking sector is seeking a dedicated customer service representative to join their team. This role involves providing exceptional service in a fast-paced environment, handling cash transactions, and promoting bank products to a diverse clientele, including a significant Spanish-speaking community. Ideal candidates will thrive in high-pressure situations and demonstrate strong attention to detail. If you are passionate about helping others and eager to contribute to a dynamic team, this opportunity is perfect for you!

Qualifications

• Exceptional customer service skills are essential in this role.
• Ability to handle cash and process transactions accurately.

Responsibilities

• Process deposits and cash transactions while ensuring accuracy.
• Cross-sell bank services and assist a diverse customer base.

Skills

Customer Service

Cash Handling

Sales Skills

Attention to Detail

Bilingual (Spanish)

Education

High School Diploma

Tools

Computer

Office Machinery

Job description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

Responsibilities:

• Follow the established policies in accordance with the bank and the supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Approval limits will be based upon level of authority.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location.
• Ability to work in a high volume, stressful and noisy environment.
• Operate a computer and other office machinery.