Bilingual Personal Banker

First National Bank Texas; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is looking for an entry-level teller to assist customers with deposits, withdrawals, and account services. You will work in a fast-paced branch, handling cash accurately and helping clients with bank products in both English and Spanish.

The role requires a high school diploma or current enrollment, with a preference for six months of retail or customer service experience. A team-oriented, flexible schedule is essential to meet branch needs.

Qualifications

• High school diploma or equivalent required; current student considered.
• Six months of retail or customer service experience preferred.
• Ability to communicate clearly in English and Spanish, both written and spoken.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Evaluate customer relationships and offer bank products and services.
• Follow bank policies and supervisors' directions.
• Achieve monthly new account production targets.
• Process deposits, cash handling, and balance daily transactions.
• Cross-sell bank services and products to a diverse customer base.

Skills

Customer service

Bilingual Spanish/English

Teamwork

Flexible schedule

Education

High school diploma or equivalent

Currently attending high school

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Ability to communicate clearly and professionally in both Spanish and English
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer

We endeavor to make this site accessible to any and all users.

EEO is the Law