Bilingual Patient Records & Front Desk Specialist

laclinicadefamiliainc; Las Cruces (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance - PPO

Dental Insurance

Vision Insurance

401(K) with employer matching

Life and AD&D Insurance

Short and Long Term Disability

Supplement Life Insurance

Paid Time Off

Holidays (9)

Education Reimbursement

Cafeteria Plan

Employee Assistance Program

Travel Reimbursement

Job summary

La Clinica de Familia (LCDF) seeks a qualified Records Clerk to maintain medical records and patient information while safeguarding confidentiality in compliance with LCDF policies. The role supports front office operations and delivers excellent customer service to patients at assigned clinics.

The ideal candidate will be bilingual (English/Spanish), have strong organizational skills, and be able to work under pressure with minimal supervision in a busy healthcare environment.

Qualifications

• Bilingual English/Spanish required.
• Excellent phone etiquette.
• Strong time management and organization.
• Confidentiality and discretion in handling records.
• Excellent customer service and interpersonal skills.
• Ability to work under pressure with minimal supervision.
• High attention to detail.
• Strong computer and basic math skills.
• Respectful, culturally appropriate patient interactions.

Responsibilities

• Maintain medical records and patient information securely.
• Provide front office support and customer service to patients.
• Assist with administrative tasks and use Windows-based software.

Skills

Bilingual English/Spanish

Phone etiquette

Time management

Attention to detail

Self-initiative

Confidentiality

Customer service

Communication skills

Education

High school diploma

Medical terminology course

Tools

Windows-based software

Copier

Fax machine

Job description

La Clinica de Familia (LCDF) seeks a qualified Records Clerk to maintain medical records and patient information while safeguarding confidentiality in compliance with LCDF policies. The role supports front office operations and delivers excellent customer service to patients at assigned clinics.

The ideal candidate will be bilingual (English/Spanish), have strong organizational skills, and be able to work under pressure with minimal supervision in a busy healthcare environment.