Bilingual Parts Specialist – Retail & Installer Support

O'Reilly Auto Parts; McCook (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and assist with merchandise selection and daily operations in a fast-paced environment.

Bilingual candidates are encouraged to apply, and knowledge of automotive parts or related sales experience is beneficial for helping customers and driving sales.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Support store management and installers in assigned tasks.
• Answer store calls, lookup parts, quote prices, and promote related items.
• Process exchanges/returns for credit per policy.
• Maintain cash drawer, process payments and conduct card transactions.
• Assist with stock updates, planograms, and daily image maker tasks.
• Perform various in-store services such as wiper installations and battery tests.
• Occasionally drive deliveries if needed.

Skills

Alphanumeric sequence matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and assist with merchandise selection and daily operations in a fast-paced environment.

Bilingual candidates are encouraged to apply, and knowledge of automotive parts or related sales experience is beneficial for helping customers and driving sales.