Bilingual Parts Specialist - Customer Service & Repairs

O'Reilly Auto Parts; Caldwell (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Job summary

O’Reilly Auto Parts in Caldwell, TX seeks a Parts Specialist to deliver high levels of service to retail and installer customers. You will support store management, greet shoppers, assist with merchandise selection, and help with professional customer needs.

The role involves cash handling, exchanges/returns, and contributing to inventory and display upkeep. Bilingual skills are encouraged and training will be provided.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs and related selling.
• Handle cash drawer and process transactions accurately.
• Process exchanges and returns per policy.
• Assist with inventory, stocking, and store maintenance.
• Perform in-store services and basic vehicle checks after training.
• Occasionally drive a delivery vehicle as needed.

Skills

Customer service

Multitasking

Bilingual

Education

ASE certification

Job description

O’Reilly Auto Parts in Caldwell, TX seeks a Parts Specialist to deliver high levels of service to retail and installer customers. You will support store management, greet shoppers, assist with merchandise selection, and help with professional customer needs.

The role involves cash handling, exchanges/returns, and contributing to inventory and display upkeep. Bilingual skills are encouraged and training will be provided.