Bilingual Parts Specialist — Automotive Retail Pro

O'Reilly Automotive Stores; Yerington (NV); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid time off

401k plan

Health insurance

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts in Yerington, NV is seeking a Parts Specialist to deliver high level customer service to retail and installer customers and support store management with daily tasks.

Bilingual candidates are encouraged to apply. The role involves greeting customers, assisting with merchandise, handling cash and returns, and performing in-store services and stock updates as needed.

Qualifications

• Bilingual ability in Spanish is highly desired.
• Strong customer service skills and professionalism are required.
• Able to multitask between in-store and phone requests.
• Familiar with automotive parts, cataloging, and sales/service processes.
• ASE certification is required or preferred.

Responsibilities

• Greet and assist retail customers with merchandise selection.
• Assist professional customers as needed and directed.
• Process cash, checks, and credit transactions accurately.
• Resolve customer complaints in a courteous manner.
• Perform stock updates, merchandise returns, and floor replenishment.
• Provide in-store services such as battery tests and minor repairs where permitted.

Skills

Bilingual ability (Spanish)

Customer service excellence

Multitasking

Automotive parts knowledge

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts in Yerington, NV is seeking a Parts Specialist to deliver high level customer service to retail and installer customers and support store management with daily tasks.

Bilingual candidates are encouraged to apply. The role involves greeting customers, assisting with merchandise, handling cash and returns, and performing in-store services and stock updates as needed.