Bilingual Parts Specialist – Auto Parts & Service

O'Reilly Auto Parts; Anchorage (AK); On-site; USD 25,000 - 33,000; Full time

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with assigned tasks. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, recommending merchandise, processing transactions, handling exchanges/returns, and supporting daily store operations. Training and service programs are emphasized as part of the role.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs and related selling initiatives.
• Greet customers, assist in selecting merchandise, and support professional customers as needed.
• Handle cash, checks, credit card transactions, and returns per policy; resolve complaints.
• Assist with store operations, stock, planogram updates, and routine training.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with assigned tasks. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, recommending merchandise, processing transactions, handling exchanges/returns, and supporting daily store operations. Training and service programs are emphasized as part of the role.