Bilingual Part-Time Teller – Customer-Focused Banking

PNC; West Orange (NJ); On-site; USD 23,846 - 39,743; Part time

Job summary

PNC is seeking a Part-Time Teller at the Northfield Branch in West Orange, NJ. The role emphasizes delivering a customer-focused experience, educating clients on financial options, and driving loyalty while identifying opportunities to refer to branch staff.

Roles require strong accuracy, compliance with policies, and the ability to manage daily teller operations. Bilingual English/Spanish preferred; sponsorship is not provided for employment visas.

Qualifications

• Preferred Skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology and proactive sales.
• Competencies include accuracy, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing priorities, matrix management, problem solving, understanding customer needs.

Responsibilities

• Delivers a customer experience to improve financial wellbeing and loyalty; educates customers on options and refers opportunities.
• Identifies opportunities through conversations and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and present PNC products, using technology and resources.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations and maintenance transactions are completed accurately and efficiently.

Skills

Accountability

Banking

Client Loyalty

CX

Customer Service

Identifying Opportunities

Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Part-Time Teller at the Northfield Branch in West Orange, NJ. The role emphasizes delivering a customer-focused experience, educating clients on financial options, and driving loyalty while identifying opportunities to refer to branch staff.

Roles require strong accuracy, compliance with policies, and the ability to manage daily teller operations. Bilingual English/Spanish preferred; sponsorship is not provided for employment visas.