Bilingual Part-Time Parts/Service/Sales Cashier

Mac Haik's Southway Ford; Von Ormy (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

A leading automotive service center seeks a Customer Service Representative to manage transactions and assist with service appointments. Ideal candidates will possess strong communication and math skills, and the ability to multitask in a fast-paced environment. Join us to provide excellent customer support and ensure smooth service operations.

Qualifications

• Strong customer service and communication skills.
• Basic math proficiency.
• Computer skills for processing payments.

Responsibilities

• Accept payments for repairs and services.
• Schedule service appointments and explain recommendations.
• Handle customer complaints and inquiries.

Skills

Customer service

Communication

Math proficiency

Computer skills

Multitasking

Job description

Duties & Responsibilities

• Accept payments for repairs, parts, and services via cash, credit cards, or checks.

• Issue refunds for unused parts or services per company policy.

• Maintain transaction records and reconcile payments with invoices.

• Schedule service appointments and explain technician recommendations to customers.

• Direct customer calls to the appropriate department and answer inquiries about repairs.

• Assist with clerical tasks, such as printing invoices and maintaining service reminders.

• Handle customer complaints professionally and escalate issues when necessary.

Qualifications & Skills

• Strong customer service and communication skills.

• Basic math proficiency for handling transactions.

• Computer skills for scheduling and processing payments.

• Ability to stand for long periods and multitask in a fast-paced environment.