Bilingual Parent Trainer and Advocate (Spanish)

PACER Center, Inc.; Minnesota; Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Health insurance

Retirement plan

Paid time off

Job summary

PACER Center, Inc. is seeking a Bilingual Parent Trainer and Advocate (Spanish) to support families navigating special education and the IEP process across Minnesota. The role emphasizes culturally responsive services for Hispanic and Latino communities and involves developing trainings, resources, and outreach.

The position is full-time and salaried with a hybrid work schedule, offering benefits and a salary range of $50,000–$75,000 depending on experience. Travel within Minnesota is expected.

Qualifications

• Fluent in writing, speaking and reading both in English and Spanish.
• Experience and cultural competence working with Hispanic and Latino communities.
• Excellent interpersonal and rapport-building skills.
• Experience in public speaking and training may be beneficial.

Responsibilities

• Provide virtual, telephone, e-mail, and in-person assistance to parents regarding special education procedures (IDEA).
• Develop and present training online and in-person for families and professionals on special education and family engagement.
• Develop materials in Spanish and English and adapt presentations accordingly.
• Maintain timely and accurate database records of contacts and work performed.

Skills

Bilingual English/Spanish

Interpersonal skills

Organizational skills

Public speaking

Cultural competence

Adaptability

Education

College degree or equivalent

Tools

Microsoft Office

Zoom

SharePoint

Teams

Job description

Bilingual Parent Trainer and Advocate (Spanish)

Department: Parent Advocacy & Training

Supervisor: Manager of Parent Training and Advocacy

Status: Full-time, salaried monthly, exempt status

Salary Range: $50,000 - $75,000

Benefits: Health insurance, retirement plan, paid time off, and hybrid work schedule

Position Available: Preference given to candidates who apply by October 23, 2026

PACER Center is a nonprofit organization dedicated to supporting families of children and young adults with disabilities through parent training and advocacy, assistive technology, and social inclusion programs. Established in 1977, PACER employs approximately 50 staff and helps thousands of families annually access services for their children by providing individualized support, training, and information services, as well as extensive online resources.

Role Summary

The Parent Trainer and Advocate provides direct support to parents, caregivers, and families in navigating special education and the IEP process, helping them understand their rights and responsibilities through resources and guidance. While this position will work with families of all backgrounds, there is an emphasis on conducting outreach to and providing culturally responsive services for Minnesota’s Hispanic and Latino communities.

Responsibilities and roles

• Provide virtual, telephone, e-mail, and in-person assistance (information and guidance) to parents regarding special education procedures (IDEA) for school-age children with disabilities + community-based services for young adults
• Develop and present training online and in-person throughout the state for families and professionals on special education, family engagement, and other topics determined to be relevant
• Develop connections and partnerships with schools, parent groups, and organizations in communities serving parents and families of Hispanic and Latino students
• Conduct listening sessions with families on various topics
• Develop new and adapt existing presentation materials in Spanish and English
• Develop written and video special education resources, including research, writing, recording, and reviewing in Spanish and English
• Collaborate with team members on continuous improvement efforts to enhance department’s services to families
• Maintain timely and accurate database records of contacts and work performed
• Other activities as assigned

Required skills

• Ability to work well with others and interest in relating to parents of children with disabilities
• Experience and cultural competence working with Hispanic and Latino communities
• Exceptional interpersonal and rapport-building skills
• Fluent in writing, speaking and reading both in English and Spanish
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive) and database entry
• Proficient in Zoom for webinars
• Ability to work with diverse populations
• Excellent organizational skills and ability to meet deadlines
• Ability to keep accurate records and collect data for evaluation purposes
• Ability to provide own transportation and flexibility to travel throughout state of Minnesota
• Flexibility to work occasional evening and weekend hours

Preferred background and experience

• Experience in public speaking and training
• Experience assisting others on the telephone, virtual calls, and over e-mail
• Experience working with individuals in a guidance role
• Experience in community, human, or social services, or general education
• Knowledge of laws and rules related to the education of children with disabilities, ages 0 to 22
• Knowledge of community-based services for youth who have graduated from high school and completed special education services
• College degree or equivalent background gained through training or work experience

Physical requirements

• Prolonged periods working on a computer

Additional information

• Parents of children with disabilities, as well as individuals with disabilities, are encouraged to apply
• PACER is committed to building an inclusive workplace and encourages individuals from all backgrounds to apply
• PACER staff work in a hybrid (remote and in-office) model
• Salary will be based on experience and qualifications

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

PACER Center is an affirmative Action and Equal Employment Opportunity Employer.