Bilingual Paralegal: Intake & Case Support

Texas-Riogrande-Legal-Aid,-Inc.-; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Texas RioGrande Legal Aid, Inc. seeks a Paralegal A to support free legal services across Consumer, Housing, Immigration, Public Benefits, Employment, and Family practice areas.

This in-person role will perform client intakes, case preparation, and communications to ensure timely representation. Responsibilities include interviewing clients and witnesses, preparing documents, gathering evidence, and assisting attorneys with strategy and hearings.

Qualifications

• Fluency in English and Spanish.
• College degree or paralegal experience.
• Excellent verbal communication and writing skills.
• Ability to work independently and as part of a team.
• Ability to manage high-volume urgent deadlines.
• Valid driver's license; some travel is required.
• Dedication to serving low-income, vulnerable populations.

Responsibilities

• Conduct intakes with clients, including eligibility screenings and interviews, in person and via remote communication systems.
• Maintain regular communication with clients about case developments and deadlines.
• Coordinate with team members to facilitate client communication, appointments, case-related activities, and administrative processes.
• Conduct follow-up and fact investigation, including gathering evidence, requesting records, and researching applicable law.
• Interview clients and witnesses and draft declarations.
• With attorney supervision, prepare forms and legal documents, including motions and filings with administrative agencies.
• Gather and organize evidence, including medical and mental health records.
• Communicate with and interview clients, witnesses, family members, and other contacts to develop the factual record.
• Assist attorneys in case strategy development and hearing preparation.
• Schedule, organize, and facilitate attorney-client meetings.
• Present legal education and know-your-rights materials for clients.
• Maintain accurate and complete client files and administrative records in compliance with program standards.
• Provide document translation and interpretation services for clients.
• Attend community meetings and educational forums to conduct intake and make presentations.
• Track hearing dates, filing deadlines, and other milestones to ensure timely completion of deliverables.

Skills

English and Spanish fluency

Education

College degree or paralegal experience

Job description

Texas RioGrande Legal Aid, Inc. seeks a Paralegal A to support free legal services across Consumer, Housing, Immigration, Public Benefits, Employment, and Family practice areas.

This in-person role will perform client intakes, case preparation, and communications to ensure timely representation. Responsibilities include interviewing clients and witnesses, preparing documents, gathering evidence, and assisting attorneys with strategy and hearings.