Bilingual Paint Store Associate: Customer Service & Sales

Sherwin-Williams; Volo (IL); On-site; USD 19,000 - 27,000; Part time

Job summary

Sherwin-Williams in Volo, IL is seeking a part-time Store Associate to assist customers, determine their needs, and recommend the right solutions. You will handle sales transactions, maintain store presentation, and strive for maximum customer satisfaction while meeting sales goals.

Responsibilities include stocking, tinting and mixing products, delivering items, and staying current on product knowledge to discuss options with customers. Evening and weekend shifts may be required.

Qualifications

• Must be able to read, write, comprehend and communicate in English.
• Must be able to read, write, comprehend and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve materials from shelves and lift up to 50 lbs. frequently and up to 70 lbs. on occasion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English proficiency

Spanish proficiency

Driver's license

Lifts 50–70 lbs

Education

High School diploma or GED

Job description

Sherwin-Williams in Volo, IL is seeking a part-time Store Associate to assist customers, determine their needs, and recommend the right solutions. You will handle sales transactions, maintain store presentation, and strive for maximum customer satisfaction while meeting sales goals.

Responsibilities include stocking, tinting and mixing products, delivering items, and staying current on product knowledge to discuss options with customers. Evening and weekend shifts may be required.