Bilingual Outside Sales PRO Services Specialist

Floor & Decor; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

401k with discretionary company match

Employee Stock Purchase Plan

Medical, Dental, Vision, Life and other Insurance Plans

Job summary

A leading retail store is seeking an Outside Sales Pro Services Specialist to support professional customers in the hard surface flooring sector. This full-time position requires strong communication skills and retail experience, particularly in contractor sales. Responsibilities include executing customer support strategies and collaborating with store teams. Bilingual candidates preferred. Benefits include bonus opportunities and career advancements.

Qualifications

• Experience in retail or wholesale contractor sales, service, supply, or professional installation.
• Ability to multi-task, meet deadlines, and work in a fast-paced environment.
• Occasional travel with the Pro Services Manager to customer and PRO job sites.

Responsibilities

• Execute the PRO Services Blueprint to create a world-class experience for PRO Customers.
• Collaborate with the Store Team to identify PROs in our Store.
• Assist PROs to sign up for the PRO Premier Rewards Program.

Skills

Strong written and verbal communication

Salesforce / CRM software

Bilingual in Spanish

Education

High School diploma or equivalent

Associate Degree or higher

Job description

A leading retail store is seeking an Outside Sales Pro Services Specialist to support professional customers in the hard surface flooring sector. This full-time position requires strong communication skills and retail experience, particularly in contractor sales. Responsibilities include executing customer support strategies and collaborating with store teams. Bilingual candidates preferred. Benefits include bonus opportunities and career advancements.