Bilingual Operations Coordinator

KBS - Kellermeyer Bergensons Services, LLC; Hagerstown (MD); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

401k with match

Paid time off

Quick Pay

Pet Insurance

PerkSpot discounts

Progressive Pay

Job summary

Kellermeyer Bergensons Services (KBS) is seeking an Operations Support Specialist to support our Maryland operations team. The role focuses on staffing coordination, onboarding, orientations, and employee recognition, while ensuring compliance and accurate timekeeping.

Ideal candidates are bilingual in Spanish and English with strong organizational and communication skills, able to read safety and operating documents in English. Starting pay is $21.50 per hour, with full-time benefits offered.

Qualifications

• Must be bilingual in Spanish and English.
• Ability to read and interpret safety rules and operating instructions (English, may include Spanish where required).
• Strong organizational and communication skills.
• Navigation and data entry into tablet-based applications.
• Ability to multi-task and prioritize.
• Ability to complete routine reports.
• Familiarity with KBSPresence timekeeping software.

Responsibilities

• Partner with Site Manager to ensure staffing levels and communicating hiring needs.
• Coordinate recruiting efforts for the designated site with the KBSPresence TA Team.
• Assist the Site Manager with onboarding of new employees.
• Assist in scheduling and facilitating orientations.
• Assist in facilitating employee recognition programs.
• Act as a point of contact to resolve questions and issues within KBS.
• Maintain training and supervisor files.
• Assist with maintaining company policy compliance.

Skills

Bilingual Spanish/English

Organizational skills

Communication skills

Reading safety documents

Tablet data entry

Multi-tasking

Routine reporting

KBSPresence familiarity

Tools

KBSPresence app

Job description

Bilingual Operations Coordinator / Operations Support Specialist

Kellermeyer Bergensons Services (KBS) has an immediate full-time, permanent opening to join our Operations Team as an Operations Support Specialist. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you.

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Work Schedule: Monday – Friday

Shifts Available

Please list available shift(s). If more than one shift use one line for each shift.

Starting Pay: $21.5 per hour

Responsibilities

As an Operations Support Specialist, the following duties and responsibilities will be a part of this opportunity, but are not limited to them:

• Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team
• Coordinate recruiting efforts for the designated site to include communication with the KBS TA Team
• Assist the Site Manager with onboarding of new employees
• Assist in scheduling and facilitating orientations
• Assist in facilitating employee recognition programs
• Act as a point of contact for questions/concerns/issues to facilitate resolution with appropriate resources within KBS
• Maintenance of training and supervisor's employee files
• Assist Site Manager with maintaining compliance with all company policies and procedures

Requirements For Our Operations Support Specialist

• Must be bilingual in Spanish/English
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required)
• Strong organizational and communication skills
• Navigation and data entry into a tablet-based application
• Ability to multi-task
• Ability to appropriately prioritize
• Ability to complete routine reports
• KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.

What's In It For You?

As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more!

• Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video.
• Life Insurance
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match
• Paid and Unpaid Time Off
• Quick Pay – voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day.
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
• Progressive Pay is available at select site locations, though it is not offered at every location. Employees will receive a $.50 increase after the first 90 days, and another $.30 increase after completing 180 days. Check today if this is available to you.

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, and local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

We participate in the E-Verify program administered by the U.S. Department of Homeland Security