Bilingual Onsite Manager - Contract

EmployBridge; Stafford (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

ResourceMFG in Stafford, TX is seeking a Staff Performance Manager (Onsite Manager) to supervise daily operations, coach staff, conduct performance reviews, and ensure timely, quality delivery of goods and services. You will handle hiring, onboarding, attendance, payroll (as needed), safety investigations, and client relationship management using CRM, Power BI and time/attendance tools.

This onsite role emphasizes staffing forecasts, employee relations, and compliance with client requirements,

Qualifications

• Minimum high school diploma or equivalent; related experience preferred.
• Experience in multilevel client communication and HR-related data.
• Strong leadership, coaching, and performance management skills.

Responsibilities

• Recruiting and screening daily; manage candidate inventory.
• Conduct new hire orientations and onboarding.
• Audit onboarding requirements and confirm start requirements.
• Communicate workforce needs to client using labor market data.
• Participate in client forecasting and stay informed of business needs.
• Maintain attendance and headcount reports; may process payroll.
• Document safety incidents and participate in client meetings.
• Lead investigations with onsite HR and address issues.
• Conduct employee performance reviews and manage assignments.

Skills

Staff supervision

Customer service

Team leadership

HR data management

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

CRM software

Power BI

Time/attendance software

Job description

Staff Performance Manager (Contract)

ResourceMFG - Stafford, TX

Job Summary

Staff Performance Manager (Onsite Manager) is responsible for the day-to-day supervision of personnel to ensure the timely, accurate, and quality delivery of customer goods and service. This role manages employee relations at the site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

Your Role & Responsibilities

• Manages candidate inventory by recruiting, screening, interviewing daily.
• Conducts all new hire orientations, to encompass all client onboarding information as well as perform new hire check-ins on first day of work.
• Audits onboarding requirements and confirms new hire start requirements are met.
• Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions.
• Participates in client forecasting meetings and remains informed and knowledgeable of client's current and upcoming business needs.
• Manages daily attendance reports, headcount reports.
• May process weekly payroll and maintain timeclock database.
• Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency.
• Handles worker's comp claims and documents unemployment.
• Develops and maintains rapport with management and supervisors to maintain consistencies in all departments.
• Initiates and completes client relationship mapping as needed.
• Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions (using CRM, Power BI, time/attendance software).
• Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations.
• Conducts employee performance reviews and assigns and ends associate assignments.

Preferred Education & Experience

• High school diploma or 6 months related experience

Competencies (Skills & Knowledge You'll Bring)

• Experience in a customer service role responsible for multi-level client communication.
• HR and data management experience.
• Demonstrable success managing a team or process.
• Familiarity with a heavy process-oriented environment.
• Able to lead, organize, and build effective and diverse teams
• Must have seasoned critical thinking and problem-solving skills
• Ability to communicate professionally and effectively across all platforms.
• Able to listen and respond to information effectively and influence decision makers.
• Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.
• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.
• Experience using various technology platforms to drive effective decisions.

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.