Bilingual Online Branch Leader (English/Spanish) - On-Site

Fnba; East Lansing (MI); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plans

Dental plan

Vision plan

401k with employer match

PTO

Discounted childcare

Pet Insurance

Descripción de la vacante

First National Bank of America is seeking a Bilingual Supervisor to lead our Online Branch, overseeing a team of virtual bankers delivering service and sales support in English and Spanish. This on-site role at East Lansing HQ involves coaching, ensuring compliance, and driving performance in a fast-paced banking environment.

The candidate will mentor staff, manage deposits and lending activities, and maintain client records while adhering to policies and regulatory standards.

Formación

• Bilingual English and Spanish required or preferred.
• Strong leadership and interpersonal skills are essential.
• Experience in banking or financial services preferred (minimum 1 year).

Responsabilidades

• Lead, motivate, and coach a team of virtual bankers to meet performance goals.
• Provide regular feedback, performance reviews, and development plans.
• Drive deposit, lending, and cross-sell growth through coaching.

Conocimientos

Bilingual fluency

Leadership skills

Communication skills

Industry knowledge

Herramientas

Jack Henry

Descripción del empleo

First National Bank of America is seeking a Bilingual Supervisor to lead our Online Branch, overseeing a team of virtual bankers delivering service and sales support in English and Spanish. This on-site role at East Lansing HQ involves coaching, ensuring compliance, and driving performance in a fast-paced banking environment.

The candidate will mentor staff, manage deposits and lending activities, and maintain client records while adhering to policies and regulatory standards.