Bilingual On Site Manager (Weekends Required)

ZipRecruiter; Mooresville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading staffing company as a Bilingual Onsite Manager, responsible for managing daily operations to ensure quality delivery of services. With a focus on employee relations and client satisfaction, you'll coordinate staffing needs and enhance service expectations in a dynamic environment.

Benefits

Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date

8 Paid Holidays per year

Paid Time Off

401(k)

Wellness Program

Parental Leave

Qualifications

• Must be Bilingual in English/Spanish.
• Experience in a customer service role responsible for multi-level client communication.
• HR and data management experience.

Responsibilities

• Manage employee relations at the site including performance reviews and coaching.
• Coordinate recruitment, screening, and hiring.
• Deliver superior customer service and develop relationships with clients.

Skills

Bilingual (English/Spanish)

Excel

Customer Service

Critical Thinking

Job description

Job DescriptionJob Description

Role Summary :

TheBilingual Onsite Manageris responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

Your Opportunity:

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
• Maintain timekeeping system and ensure payroll/invoicing is accurate
• Provide productivity, headcount, attendance, and other reports at the client’s request
• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
• Conduct onsite , safety training
• Facilitate the initial treatment and reporting of workers’ compensation incidents
• Participate in scheduled service reviews at the client site
• Act as the liaison between the branch office and the client
• Deliver superior customer service and develop relationships with supervisors and associates
• Other duties as assigned

Your attributes:

• Must be Bilingual in English/Spanish
• Must be strong in Excel
• Experience in a customer service role responsible for multi-level client communication
• HR and data management experience
• Demonstrable success managing a team or process
• Familiarity with a heavy process-oriented environment
• Able to lead, organize and build effective and diverse teams
• Must have seasoned critical thinking and problem-solving skills
• Practical experience and comfort with using operational software, Microsoft Office products, and
  basic data management tools for analysis
• Ability to communicate professionally and effectively across all platforms
• Able to listen and respond to information effectively and influence decision makers

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

• Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
• 8 Paid Holidays per year
• Paid Time Off
• 401(k)
• Wellness Program
• Parental Leave

The Employbridge Story

As the United States’ largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose ofChampioning People, Unlocking Potentialand bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

Employbridge is an Equal Opportunity Employer committed to and . All qualified applicants will receive consideration for employment without regard to , , , , , , , , marital status, , military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review theKnow Your Rightsnotice from the Department of Labor.

Company DescriptionEmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

EmployBridge is an Equal Opportunity Employer committed to and . All qualified applicants will receive consideration for employment without regard to , , , , , , , , marital status, , military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.Company DescriptionEmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

EmployBridge is an Equal Opportunity Employer committed to and . All qualified applicants will receive consideration for employment without regard to , , , , , , , , marital status, , military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.