Bilingual Office Manager - RISE High School

rockymountainprep; Denver (CO); On-site; USD 60,000 - 89,000; Full time

Benefits offered by this job

Paid Time Off

5 Weeks of Paid Organizational Holiday

Comprehensive Health Insurance

PERA retirement

Paid Leave of Absence

Mental Health & Wellness Support

Pre-Tax Accounts

Job summary

Rocky Mountain Prep is seeking an Office Manager in Denver to lead front office operations and student/ family communications. You will manage attendance, enrollment, and student information in Infinite Campus, coordinating with leadership to ensure accuracy and compliance.

The role requires fluent English and Spanish, strong organizational skills, and the ability to navigate fast-paced school operations while upholding RMP’s equity-focused mission.

Qualifications

• Fluent in oral and written English and Spanish (required).
• Demonstrated ability to lead logistics, solve problems, and manage multiple operational priorities in a fast-paced environment.
• Strong communication skills and professionalism when managing relationships with staff, students, families, and partners.
• Experience supervising or supporting the development of team members.
• Highly organized with strong attention to detail and follow-through.
• Demonstrates sound judgment and responsibility when managing resources and operational decisions.
• Commitment to educational equity and strong belief in the potential of all students.
• Openness to feedback, coaching, and continuous improvement.
• Ability to use data to monitor systems and drive improvements.
• We use E-Verify to confirm identity and employment eligibility of all new hires.

Responsibilities

• Lead front office systems to ensure families, students, and visitors experience welcoming, responsive service
• Own attendance, enrollment, and persistence systems to drive strong Average Daily Attendance, full enrollment targets, and responsive family communication
• Ensure accurate student information, scheduling, and network compliance processes, including serving as a trained nurse delegate as needed
• Coordinate student enrollment processes, recruitment support, and October Count readiness
• Own student information accuracy in Infinite Campus, including records, scheduling, and reporting requirements
• Develop and manage student schedules in partnership with school leadership and central teams
• Lead family communication systems, including phone coverage, messaging, and written communications
• Support planning and execution of school events, assessments, and operational logistics
• Set clear front office procedures and hold staff accountable to consistent implementation
• Protect confidentiality and ensure compliance with district, state, and network requirements

Skills

English

Spanish

Logistics leadership

Communication

Team leadership

Organization

Education

Bachelor’s degree (preferred)

Tools

Google Workspace

Infinite Campus

Job description

This job requires fluency in written and spoken Spanish and English.

The RMP Promise

Rocky Mountain Prep is a movement of educators, families, scholars, and advocates committed to changing public education in Colorado by democratizing college access for historically marginalized students and families. We operate twelve college-preparatory schools serving students from early childhood through twelfth grade, and we are fundamentally a world-class learning organization that invests deeply in every educator who joins us. Teachers engage in ongoing coaching and professional development, supported by clear expectations, transparent feedback, and opportunities to strengthen their craft and advance along individualized career pathways grounded in our PEAK values. Rooted in a culture of rigor and love, RMP promises to coach, develop, and champion every team member so they can do their best work and grow as professionals, people, and leaders.

Office Managers lead by…

Office Managers lead by creating welcoming, organized, and responsive front office systems that strengthen family trust and support strong student outcomes. As the first point of connection for many scholars and families, they model professionalism, urgency, and care in every interaction. They proactively manage communication, student information, and daily operational logistics to ensure accuracy, compliance, and efficiency. Grounded in equity and service, Office Managers anticipate needs, solve problems quickly, and hold clear systems that allow staff and students to focus on learning. Through strong relationships and meticulous execution, they help create a positive, inclusive school experience for every member of the Rocky Mountain Prep community.

Office Managers at Rocky Mountain Prep will…

• Lead front office systems to ensure families, students, and visitors experience welcoming, responsive service
• Own attendance, enrollment, and persistence systems to drive strong Average Daily Attendance, full enrollment targets, and responsive family communication
• Ensure accurate student information, scheduling, and network compliance processes, including serving as a trained nurse delegate as needed
• Coordinate student enrollment processes, recruitment support, and October Count readiness
• Own student information accuracy in Infinite Campus, including records, scheduling, and reporting requirements
• Develop and manage student schedules in partnership with school leadership and central teams
• Lead family communication systems, including phone coverage, messaging, and written communications
• Support planning and execution of school events, assessments, and operational logistics
• Set clear front office procedures and hold staff accountable to consistent implementation
• Protect confidentiality and ensure compliance with district, state, and network requirements

All Operations Team Members at Rocky Mountain Prep will:

Take ownership of operational outcomes by executing reliable systems that maximize instructional time, support strong attendance and enrollment, and ensure compliance with network, district, and state expectations. They create safe, welcoming, and highly organized environments by maintaining clear routines, responsive communication, and accurate data systems that strengthen family trust and student experience. Operations team members collaborate closely with school leaders, teachers, and support staff to implement campus priorities and solve problems that impact learning. They steward resources responsibly, contribute to schoolwide initiatives, and model RMP’s PEAK values while remaining flexible and solutions-oriented in a fast-paced, data-driven environment.

Required Qualifications

• Fluent in oral and written English and Spanish (required)
• Demonstrated ability to lead logistics, solve problems, and manage multiple operational priorities in a fast-paced environment
• Strong communication skills and professionalism when managing relationships with staff, students, families, and partners
• Experience supervising or supporting the development of team members
• Highly organized with strong attention to detail and follow-through
• Demonstrates sound judgment and responsibility when managing resources and operational decisions
• Commitment to educational equity and strong belief in the potential of all students
• Openness to feedback, coaching, and continuous improvement
• Ability to use data to monitor systems and drive improvements
• We use E-Verify to confirm identity and employment eligibility of all new hires

Preferred Qualifications

• Bachelor’s degree (preferred)
• Experience in school operations, project management, or logistics leadership
• Proficiency with Google Workspace and student information systems such as Infinite Campus
• Knowledge of enrollment, attendance, compliance, and student records systems

Salary

This is a full-time position with a salary range of $60,000 to $89,000, based on experience and qualifications.

Benefits

At Rocky Mountain Prep, taking care of our team is essential to building joyful, academically excellent schools. We offer a comprehensive benefits package that includes:

• Paid Time Off – including vacation, personal, and sick days
• 5 Weeks of Paid Organizational Holidays – including Winter and Summer breaks
• Comprehensive Health Insurance – medical, dental, and vision coverage, with 100% of medical coverage for employee-only plans.
• Retirement Through PERA – Public Employees' Retirement Association of Colorado
• Paid Leave of Absence Options – including parental, medical, and disability leave
• Mental Health & Wellness Support – to help you thrive personally and professionally
• Pre-Tax Accounts – flexible spending accounts (FSA), dependent care accounts, and health savings accounts (HSA)

*A detailed list of benefits is here.

Why RMP?

At Rocky Mountain Prep, you're joining a movement to change what's possible for public education in Colorado.We believe every child’s brilliance deserves a world-class education, and we build schools where rigor and love are the foundation for that promise. Here, you’ll be developed, challenged, and championed as you grow into the educator you aspire to be. If you want to do the most meaningful work of your career alongside people who believe deeply in kids, this is the place.

Demonstrate Eligibility to Work in the United States

All employees must verify their identity and eligibility to work in the United States at the time of hire. Rocky Mountain Prep does not sponsor visas at this time. RMP is an equal opportunity employer and welcomes applicants of all backgrounds.