Bilingual Office Manager

Paycom - ATS; Denver (CO); On-site; USD 60,000 - 89,000; Full time

Benefits offered by this job

Paid Time Off

5 Weeks of Holidays

Health Insurance

Job summary

Rocky Mountain Prep in Colorado is seeking a full-time Office Manager to lead welcoming, organized front office systems and support student achievement.

You will own attendance, enrollment, and persistence systems, manage student information, coordinate enrollment and events, and ensure data accuracy and compliance while upholding RMP’s PEAK values.

Qualifications

• Fluent in oral and written English and Spanish (required).
• Excellent communication and professionalism with staff, students, families, and partners.

Responsibilities

• Lead front office systems to ensure families, students, and visitors experience welcoming, responsive service.
• Own attendance, enrollment, and persistence systems to drive strong ADA and enrollment targets.
• Coordinate student enrollment processes, recruitment support, and October Count readiness.
• Own student information accuracy in Infinite Campus, including records, scheduling, and reporting requirements.
• Develop and manage student schedules in partnership with school leadership and central teams.
• Lead family communication systems, including phone coverage, messaging, and written communications.
• Support planning and execution of school events, assessments, and operational logistics.

Skills

English & Spanish fluency

Strong communication

Highly organized

Problem solving

Team leadership

Attention to detail

Education

Bachelor's degree

Tools

Google Workspace

Infinite Campus

Job description

This job requires fluency in written and spoken Spanish and English.Location: This school-based position is 100% in-person at one of our Rocky Mountain Prep campuses. All school-based staff are essential members of our campus community, working on-site each day alongside students, colleagues, and families to create a strong school community and support student growth and achievement. This position is not remote or hybrid.The RMP PromiseRocky Mountain Prep is a movement of educators, families, scholars, and advocates committed to changing public education in Colorado by democratizing college access for historically marginalized students and families. We operate twelve college-preparatory schools serving students from early childhood through twelfth grade, and we are fundamentally a world-class learning organization that invests deeply in every educator who joins us. Teachers engage in ongoing coaching and professional development, supported by clear expectations, transparent feedback, and opportunities to strengthen their craft and advance along individualized career pathways grounded in our PEAK values. Rooted in a culture of rigor and love, RMP promises to coach, develop, and champion every team member so they can do their best work and grow as professionals, people, and leaders.RMP’s Big Five GoalsEvery RMP team member plays a role in advancing our shared goals for student success and organizational strength. Our Big Five Goals establish the key outcomes we are working toward together across our schools and network:Student Achievement: 60% average proficiency on CMAS & PSAT by Spring 2027; zero schools rated Orange or Red on the 2027–28 Colorado School Performance FrameworkFinancial Sustainability: 5,100 students enrolled, as measured by October Count; $4MM in total philanthropic gifts during the 2026–27 school yearParent Satisfaction: 90% regular attendance; no more than 10% chronic absenteeismStaff Engagement & Enablement: 75% annual staff retention from July 2026 to July 2027Student Persistence — Health & Wellness: 90% year-over-year student persistence from September 2026 to September 2027Each team member contributes to these goals through their role and collaboration across RMP.Office Managers lead by…Office Managers lead by creating welcoming, organized, and responsive front office systems that strengthen family trust and support strong student outcomes. As the first point of connection for many scholars and families, they model professionalism, urgency, and care in every interaction. They proactively manage communication, student information, and daily operational logistics to ensure accuracy, compliance, and efficiency. Grounded in equity and service, Office Managers anticipate needs, solve problems quickly, and hold clear systems that allow staff and students to focus on learning. Through strong relationships and meticulous execution, they help create a positive, inclusive school experience for every member of the Rocky Mountain Prep community.Office Managers at Rocky Mountain Prep will…Lead front office systems to ensure families, students, and visitors experience welcoming, responsive serviceOwn attendance, enrollment, and persistence systems to drive strong Average Daily Attendance, full enrollment targets, and responsive family communicationEnsure accurate student information, scheduling, and network compliance processes, including serving as a trained nurse delegate as neededCoordinate student enrollment processes, recruitment support, and October Count readinessOwn student information accuracy in Infinite Campus, including records, scheduling, and reporting requirementsDevelop and manage student schedules in partnership with school leadership and central teamsLead family communication systems, including phone coverage, messaging, and written communicationsSupport planning and execution of school events, assessments, and operational logisticsSet clear front office procedures and hold staff accountable to consistent implementationProtect confidentiality and ensure compliance with district, state, and network requirementsAll Operations Team Members at Rocky Mountain Prep will:Take ownership of operational outcomes by executing reliable systems that maximize instructional time, support strong attendance and enrollment, and ensure compliance with network, district, and state expectations. They create safe, welcoming, and highly organized environments by maintaining clear routines, responsive communication, and accurate data systems that strengthen family trust and student experience. Operations team members collaborate closely with school leaders, teachers, and support staff to implement campus priorities and solve problems that impact learning. They steward resources responsibly, contribute to schoolwide initiatives, and model RMP’s PEAK values while remaining flexible and solutions-oriented in a fast-paced, data-driven environment.Required QualificationsFluent in oral and written English and Spanish (required)Demonstrated ability to lead logistics, solve problems, and manage multiple operational priorities in a fast-paced environmentStrong communication skills and professionalism when managing relationships with staff, students, families, and partnersExperience supervising or supporting the development of team membersHighly organized with strong attention to detail and follow-throughDemonstrates sound judgment and responsibility when managing resources and operational decisionsCommitment to educational equity and strong belief in the potential of all studentsOpenness to feedback, coaching, and continuous improvementAbility to use data to monitor systems and drive improvementsWe use E-Verify to confirm identity and employment eligibility of all new hiresPreferred QualificationsBachelor’s degree (preferred)Experience in school operations, project management, or logistics leadershipProficiency with Google Workspace and student information systems such as Infinite CampusKnowledge of enrollment, attendance, compliance, and student records systemsSalaryThis is a full-time position with a salary range of $60,000 to $89,000, based on experience and qualifications.BenefitsAt Rocky Mountain Prep, taking care of our team is essential to building joyful, academically excellent schools. We offer a comprehensive benefits package that includes:Paid Time Off – including vacation, personal, and sick days5 Weeks of Paid Organizational Holidays – including Winter and Summer breaksComprehensive Health Insurance – medical, dental, and vision coverage, with 100% of medical coverage for employee-only plans.Retirement Through PERA – Public Employees' Retirement Association of ColoradoPaid Leave of Absence Options – including parental, medical, and disability leaveMental Health & Wellness Support – to help you thrive personally and professionallyPre-Tax Accounts – flexible spending accounts (FSA), dependent care accounts, and health savings accounts (HSA)*A detailed list of benefits is here.Why RMP?At Rocky Mountain Prep, you're joining a movement to change what's possible for public education in Colorado. We believe every child’s brilliance deserves a world-class education, and we build schools where rigor and love are the foundation for that promise. Here, you’ll be developed, challenged, and championed as you grow into the educator you aspire to be. If you want to do the most meaningful work of your career alongside people who believe deeply in kids, this is the place.Demonstrate Eligibility to Work in the United StatesAll employees must verify their identity and eligibility to work in the United States at the time of hire. Rocky Mountain Prep does not sponsor visas at this time. RMP is an equal opportunity employer and welcomes applicants of all backgrounds.Apply Today!Join our movement to transform public education in Colorado and prepare every student for college and beyond.