Bilingual Office Admin — Customer Service (Spanish)

Express Employment Professionals - Cincinnati East; Tempe (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Tempe is seeking a Customer Service candidate to connect clients with skilled tradespeople across carpentry, electrical, plumbing, welding, solar installations and more.

The role requires bilingual Spanish proficiency, a typing speed of 45 wpm, and readiness for a shift starting at 4:00 AM. A seven-year background screening and oral drug test are required, with a High School Diploma or GED as a minimum education.

Qualifications

• Bilingual in Spanish required.
• Typing 45 words per minute (test required in office).
• Background screening and drug test completed.
• High school diploma or GED required.

Responsibilities

• Handle high volume inbound calls and direct to appropriate departments.
• Make outbound calls to verify worker arrivals and satisfaction.
• Build and maintain relationships with clients.
• Perform general customer service and administrative tasks.

Skills

Bilingual Spanish

Typing 45 wpm

Customer service

Education

High School Diploma or GED

Job description

Express Employment Professionals - Cincinnati East in Tempe is seeking a Customer Service candidate to connect clients with skilled tradespeople across carpentry, electrical, plumbing, welding, solar installations and more.

The role requires bilingual Spanish proficiency, a typing speed of 45 wpm, and readiness for a shift starting at 4:00 AM. A seven-year background screening and oral drug test are required, with a High School Diploma or GED as a minimum education.