Bilingual Mortgage Loan Assistant

First United Bank; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

First United Bank seeks a Mortgage Loan Originator to assist in origination and closing of mortgage loans. The role emphasizes cross-selling, customer service, and policy adherence. A high school diploma is required, with a preference for at least one year in mortgage lending and bilingual abilities.

Based in the Dallas–Fort Worth area with Plano locations, the role requires strong organization and communication skills and the ability to work independently. Email HR for applications.

Qualifications

• High School diploma or GED required.
• Prefer one year experience in mortgage lending environment.
• Bilingual abilities preferred.
• Excellent verbal and written communication skills.
• Exceptional interpersonal communication skills.

Responsibilities

• Cross sells First United Bank products and services to borrowers and other customers.
• Works with assigned bank personnel to promote FUB in assigned markets.
• Takes thorough and complete loan applications; analyzes and pre-qualifies applicant information.
• Pulls credit, analyzes credit, and compares for accuracy with borrower statements and loan application.
• Assists in determining the correct loan options for the borrower based on their situation and plans.
• Assists in submitting loan applications, income/asset verification, disclosures and forms to processing.
• Attends production meetings and strives to meet FUB best practices and production standards.
• Provides exceptional customer service and ensures compliance with borrower requirements.

Skills

Bilingual in Spanish/Vietnamese

Excellent verbal and written comm.

Exceptional interpersonal skills

Ability to work independently

Strong organizational skills

Education

High School diploma or GED

Job description

Summary

This position is primarily responsible for assisting in the origination and closing of mortgage loans.

Major Duties and Responsibilities (Essential Functions)

• Cross sells First United Bank products and services to borrowers and other customers.
• Works with assigned bank personnel to promote FUB in assigned markets.
• Takes thorough and complete loan applications; analyzes and pre-qualifies applicant information to determine viability of the client's desired loan program.
• Pulls credit, analyzes credit, and compares for accuracy with the mortgage borrower's statements and loan application.
• Assists in the determination of the correct loan options for the borrower based upon the applicant's present situation, future plans, and preferred loan product.
• Assists in the submission of the loan applications, preliminary income verification documents, preliminary asset verification documents, loan disclosures, any required credit explanation letters and executed application forms to processing.
• Meets minimum expectations for First United’s best practices and production standards.
• Attends production meetings as necessary.
• Provides exceptional customer service, maintains high ethical standards, and ensures compliance with every borrower.

Additional Duties and Responsibilities

• Performs other duties as requested by Supervisor.
• Completes all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures.
• Dresses professionally.

Employee Specifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• High School diploma or equivalent (GED) required.
• Prefer one year experience in mortgage lending environment.

Technical/Functional Competencies

• Possession of strong organizational skills.
• Bilingual in Spanish and/or Vietnamese preferred.
• Excellent verbal and written communication skills.
• Exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.

Locations

Dallas-Uptown, Ft. Worth Mortgage 2, Plano-Parkwood, Rockwall Mortgage, Southlake Mortgage.

Equal Opportunity Employer Statement

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

Disability Accommodation Notice

Anyone who is unable to complete an application or respond to a job opening because of a disability may email [e-mail] for assistance.