Bilingual Medical Receptionist

phmc.org; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading public health organization is seeking a Medical Receptionist to perform essential front desk functions at community health centers. The role involves scheduling appointments, verifying insurance, and providing administrative support to underserved populations while adhering to compliance standards. Candidates should have 1-2 years of medical office experience and a high school diploma.

Qualifications

• 1-2 years experience in a medical office environment.
• High School Diploma or GED required.
• Knowledge of billing procedures and insurance verification preferred.

Responsibilities

• Perform all front desk functions, including scheduling appointments and verifying insurance.
• Complete managed care referrals and data entry for patient registration.
• Assist patients as needed and ensure compliance with PHMC policies.

Skills

Knowledge of billing procedures

Data Entry

Knowledge of medical terminology

Familiar with Managed Care Plans

Extensive Organization Skills

Education

High School Diploma or GED equivalent

Job description

PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first Covid-19 vaccination dose by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers.

SUMMARY JOB DESCRIPTION:

Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator.

AGE/PATIENT POPULATIONS SERVED:

Age of Patient Population Served Pediatric (0 - 19 yrs) Adult (19 – 64 yrs) Geriatric (65 yrs & older) Nonage Specific Task (N/A) Population Bariatric Patients: BMI greater than 40, or greater than 35 with weight related comorbidities Patient with exceptional communication needs Patient with developmental delays Patient at the end of life Patient under isolation precautions All Populations

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for all front Desk Functions in a Primary Care setting

• Schedule Appointments

• Schedule specialty and ancillary appointments

• Answer Phones

• Complete Managed Care Referrals

• Obtain Pre-Certs when needed

• Responsible for patient registration data entry

• Verify Insurance

• Daily Batching of encounter forms

• Log referrals in the tracking system

• Follow up for reports from specialists

• Arrange transportation when needed for patients

• Assist patients when needed

• Review patient's charts and encounter forms for completion

• File reports, file charts

• Perform other duties as assigned

PHMC COMPLIANCE RESPONSIBILITIES:

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistle Blowers, and Conflict of Interest Policies.

• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.

• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.

• Comply with the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies standards.

• Adhere to all PHMC Policies and Procedures.

• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SKILLS:

• Knowledge of billing procedures and Insurance verification

• Data Entry

• Knowledge of medical terminology

• Familiar with Managed Care Plans and Referral Process

• Extensive Organization Skills

• Must have a pleasant manner.

• Ability to manage and complete work assigned by several staff

• Must be flexible

EXPERIENCE:

One to two years of experience in a medical office environment

EDUCATION:

High School Diploma or GED equivalent

SALARY: Based on education and experience.

PHMC is and EOE and an E- Verify Employer

Qualifications Education

Required

General Education Diploma

High School

Experience

Required 1 year

1 to 2 years Medical office experience.

Preferred

Knowledge of billing procedures and Insurance verification.

Familiar with Managed Care Plans and Referral Process

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.