Bilingual Medical Office Assistant

The John Hopkins Health System; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare system in Baltimore is seeking a Bilingual Medical Office Assistant to enhance their patient care experience. This role involves managing patient flow, handling communication, and providing excellent service in a diverse work environment. Candidates must possess a high school diploma, be bilingual in Spanish and English, and showcase previous customer service experience.

Benefits

Medical, Dental, Vision Insurance

403B Savings Plan with employer contribution

Paid Time off & Paid holidays

Tuition assistance benefits

Free Parking

Health & Wellness programs

Qualifications

• Two years’ work experience preferred.
• Must pass designated language assessment.
• Complete required training within 30 days of hire.

Responsibilities

• Facilitate smooth flow of patients through the practice.
• Handle telephone calls and coordinate patient appointments.
• Provide friendly and professional assistance to patients.

Skills

Bilingual

Customer Service

Communication

Education

High School Diploma or GED

Job description

Bilingual in Spanish & English required!

At Johns Hopkins Community Physicians (JHCP), we bring Johns Hopkins Medicine to our communities. With more than 40 locations throughout Maryland, Virginia, and Washington DC, we have opportunities for you to join our amazing team of healthcare professionals, right in your neighborhood. You don’t have to travel far to find your next great opportunity! You belong here!

What awaits you!

• Medical, Dental, Vision Insurance
• 403B Savings Plan w/employer contribution
• Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Free Parking
• Refer a friend to Johns Hopkins, opportunity to earn $$$
• Health & Wellness programs and more!

Johns Hopkins Community Physicians is seeking a qualified Spanish speaking bilingual interpreter for the Bilingual Medical Office Assistant position at our East Baltimore Medical Center Adult Medicine practice. In partnership with Baltimore Medical System another local health system, that provides much-needed healthcare services to the community. The Bilingual Medical Office Assistant in the managed care practice provides for the smooth flow of patients through the practice, for the proper disposition of telephone calls that are received by and originate from the practice and for the coordination of patient appointments and correspondence. Offers friendly, courteous assistance to every customer to ensure that they have a positive, professional experience while at JHCP.

Location: 1000 East Eager St, Baltimore, MD 21202

Shift: Non-exempt. - Full-time - 40 hours per week - Mon-Fri

What You'll Need to be Successful:

• High School Diploma or GED required.

• Two years’ work experienced preferred.

• If bilingual, must successfully pass the required JHM approved designated language assessment prior to receiving employment. Successful candidates must complete all required training within 30 days of hire. Must successfully pass all required training to obtain security access to perform role. Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial.

Salary Range: Minimum 17.11 per hour - Maximum 28.26 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.