Bilingual Medical Interpreter & Patient Advocate

Northeast Georgia Health System; Gainesville (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Northeast Georgia Health System is seeking a Medical Interpreter to provide interpretation and translation for non-English speaking patients and families across the facility. You will inform leadership of cultural influences on care, advocate for patients, and serve as a liaison to resources, ensuring a personal touch during hospitalization or outpatient services.

The role emphasizes confidentiality, responsiveness to patient concerns, and collaboration with care teams to support a positive

Qualifications

• 40-hour Medical Interpretation Certificate, obtained within 4 months of hire.
• High School Diploma or GED.
• Minimum 1 year customer service experience; bilingual in English and Spanish.

Responsibilities

• Provide interpretation and translation across the facility.
• Advocate for patients and families; relay information to staff.
• Maintain patient confidentiality and HIPAA compliance.
• Assist with scheduling and coordination for non-English speakers.
• Support customer service and patient satisfaction.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

Northeast Georgia Health System is seeking a Medical Interpreter to provide interpretation and translation for non-English speaking patients and families across the facility. You will inform leadership of cultural influences on care, advocate for patients, and serve as a liaison to resources, ensuring a personal touch during hospitalization or outpatient services.

The role emphasizes confidentiality, responsiveness to patient concerns, and collaboration with care teams to support a positive