Bilingual Medical Front Office Associate

Childrens Clinic of Fredericksburg; Fredericksburg (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits you at a leading healthcare provider in Fredericksburg! Join a dynamic team as a Medical Front Desk Associate, where you will play a crucial role in ensuring smooth operations at the front desk. This position offers competitive pay, flexible scheduling, and a comprehensive benefits package including health and dental insurance. You will be responsible for managing patient interactions, scheduling appointments, and verifying insurance details while maintaining a high standard of professionalism and customer service. If you are passionate about healthcare and enjoy working in a fast-paced environment, this role is perfect for you!

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• Graduation from high school or equivalent plus two years of medical receptionist experience.
• Experience with insurance verification and scheduling patients.

Responsibilities

• Provide excellent customer service and manage patient scheduling efficiently.
• Handle insurance verification and maintain confidentiality under HIPAA standards.

Skills

Insurance verification

Scheduling

Telephone Skills

Customer Service

Multi-tasking

Medical terminology

Flexibility

Time Management

Organization

Attention to Detail

Quality Focus

Professionalism

Education

High school diploma or equivalent

Tools

Basic computer knowledge

Job description

Benefits:

1. 401(k) matching
2. Competitive salary
3. Dental insurance
4. Health insurance
5. Paid time off
6. Vision insurance

Exciting opportunity to join The Children's Clinic of Fredericksburg. We offer competitive salary, including evenings and weekends pay differential, an excellent benefits package, and growth opportunities.

Position: Seeking FT and PT Medical Front Desk Associates.

Qualifications:

1. Insurance verification
2. Scheduling
3. Telephone Skills
4. Customer Service
5. Multi-tasking
6. Medical terminology
7. Flexibility
8. Time Management
9. Organization
10. Attention to Detail
11. Quality Focus
12. Professionalism

Medical Office Receptionist Skills and Qualifications:

1. Understands the importance of maintaining confidentiality under HIPAA standards.
2. Experience with insurance verification, scheduling patients, and handling multiple line phones.
3. Ability to exercise a high degree of diplomacy and tact, with excellent customer service and interpersonal communication skills.
4. Culturally sensitive and able to work with diverse groups.
5. Intermediate to advanced phone skills; able to effectively relate via telephone and in person.
6. Must be flexible and accommodate the changing needs of the department.
7. Well-developed verbal and written communication skills in English; additional language abilities are a plus.
8. Knowledge of basic math and modern office procedures.
9. Ability to work well under pressure with minimal supervision.
10. Willingness to work evenings and/or weekends.
11. Basic to intermediate computer knowledge and skills.
12. Basic medical billing.

EDUCATION AND EXPERIENCE: Graduation from high school or equivalent plus two years of medical receptionist/front desk experience in a comparable health care setting, Pediatrics preferred.

Job Type: Full-time and Part-time

Required experience:

1. Medical Receptionist: 1 year
2. Bilingual: a plus

Pay: From $16.00 per hour

Healthcare setting: Private practice

Medical specialties:

1. Pediatrics
2. Primary Care
3. Urgent Care

Schedule:

1. 4-hour shift
2. 8-hour shift
3. Day shift
4. Evening shift
5. Holidays
6. Monday to Friday
7. Rotating weekends

Experience:

1. Medical Receptionists & Patient Registrars: 1 year (Required)
2. Insurance verification: 1 year (Required)

Shift availability: Must be available to work between the times of 7:30 am - 8:00 pm

Work Location: In person