Bilingual Medical Front Desk – Friendly Patient Concierge

Florida ENT Associates; Oakland Park (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice in Oakland Park, FL. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a comfortable experience from check-in to check-out.

Responsibilities include scheduling appointments, managing patient records, answering calls, and supporting physicians and clinical staff to deliver exceptional patient care.

Qualifications

• High School graduate or equivalent.
• At least one year of related experience.

Responsibilities

• Greet patients and visitors warmly and check them in.
• Schedule appointments and manage patient records.
• Answer phone calls and provide information.
• Collaborate with physicians and clinical staff to ensure seamless patient experience.

Skills

Customer service

Phone etiquette

Scheduling

Education

High School diploma or equivalent

Job description

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice in Oakland Park, FL. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a comfortable experience from check-in to check-out.

Responsibilities include scheduling appointments, managing patient records, answering calls, and supporting physicians and clinical staff to deliver exceptional patient care.