Bilingual Medical Coordinator_JOR

National Youth Advocate Program; Duluth (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Pet insurance

401(k)

Summer hours

Mileage reimbursement

Phone allowance

Relocation assistance

Job summary

National Youth Advocate Program is seeking a Medical Coordinator for La Jornada in Duluth, GA. The role coordinates medical, dental, mental health, and pharmacy services for children in care, including urgent and preventive care, and keeps complete, confidential health records.

You will communicate with care teams, coordinate appointments and interpretation, obtain provider MOUs, and support foster families with medical policy education.

Qualifications

• Licensed Practical or Vocational Nurse (LPN/LVN) or RN with bachelor’s degree or higher.
• Bilingual fluency in English and Spanish.
• Minimum of 1 year in public health or healthcare with care coordination/administration experience.
• 1 year in child welfare in a social service setting.

Responsibilities

• Coordinate medical, dental, mental health, and pharmacy services for children in care.
• Document services and maintain confidential health records.
• Coordinate appointments and interpretation services; obtain MOUs with providers.
• Support foster parents with medical policy education and required responsibilities.
• Assist with audits and program leadership support.

Skills

Bilingual English/Spanish

Care coordination experience

Documentation skills

Child welfare experience

Education

Bachelor's degree

Job description

Job Details

Location: Duluth, GA 30096

Education Level: 4 Year Degree

Job Category: Nonprofit - Social Services

Overview

The Medical Coordinator for La Jornada arranges and coordinates the proper delivery of medical, dental, mental health, and pharmacy services on behalf of children in care. This includes urgent, emergent and preventive health care. The Medical Coordinator accurately documents the services provided by maintaining complete and confidential records for children, and regularly communicates with children’s care teams and coordinates appointments and interpretation services.

Benefits

• 33 paid days off each year (11 holidays + 22 days PTO)
• Healthcare benefits for you and your family
• Pet insurance with discounts and reimbursements
• Competitive salaries and benefits including a 401(k)
• Summer Hours Off (Half-day Fridays and Work Anniversary Trips)
• Mileage reimbursement, phone allowance, student loan repayment assistance, CEU’s and ongoing training
• Relocation reimbursement (up to a maximum) for qualified candidates

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Provide children with a positive and appropriate medical environment.
• Ensure confidentiality of health records and adhere to NYAP, State, and Funder guidelines for protection of PHI.
• Obtain Memoranda of Understanding (MOUs) with medical, dental, and mental health providers.
• Participate in intakes and discharges of children, including administering COVID‑19 testing, preparing medical documentation packages, and scanning/uploading documents.
• Continuously assess the children’s medical, dental, and mental health needs and coordinate care in accordance with NYAP and other policies.
• Collaborate with children’s assigned cross‑functional teams and providers to ensure appropriate care, including scheduling appointments, preparing TARs, transporting children, and obtaining medical clearances.
• Report medical emergencies via SIR/CLE process.
• Elevate issues of medical concern to the supervisor, team, providers, and DHUC as appropriate.
• Support foster parents by providing education on medical policies and assisting with required medical responsibilities.
• Collect, complete, and upload forms and health records into appropriate portals and systems.
• Maintain medicine cabinets and first aid kits with necessary supplies.
• Provide in‑service training and ongoing education to staff and foster parents on health‑related needs, medication rights, COVID‑19 testing, CPR, and First Aid.
• Maintain Red Cross CPR/First Aid Trainer’s certifications.
• Assist and support Program Leadership during auditing processes.
• Perform other duties as requested.

Minimum Qualifications

• Licensed Practical or Vocational Nurse (LPN/LVN) or higher health‑related qualification (e.g., RN with a bachelor’s degree) OR Bachelor’s degree in a relevant field.
• Bilingual fluency in English and Spanish.
• Minimum of 1 year of employment in public health or a healthcare setting demonstrating experience in care coordination, health administration, or direct clinical care.
• 1 year of experience working in the child welfare field with children and/or adolescents in a social service setting.
• Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
• Ability to maintain compliance with agency‑required training programs.
• Proficient use of desktop and laptop computers, smartphones, tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.

Other Skills

• Experience scheduling medical appointments.
• Experience documenting medical appointments.
• Recognize and understand the needs of the immigrant population, providing support and creating a safe environment for the children in the program.
• Demonstrated ability to maintain liaisons with community health providers and expand community health network.
• Open to and willing to work non‑traditional hours and be available for on‑call phone consultations as needed.

Physical Demands

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.