Bilingual Lead Medical Coordinator_JOR

National Youth Advocate Program (NYAP); Tucson (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

33 paid days off each year

Healthcare benefits for you and your family

Pet insurance

Competitive salaries and benefits including a 401(k)

Mileage reimbursement and phone allowance

Student loan repayment assistance

CEUs and training

Job summary

A child welfare organization is seeking a Bilingual Lead Medical Coordinator to oversee health services and coordinate medical care for children. This role requires a Licensed RN with a bachelor's degree and bilingual fluency in English and Spanish. Responsibilities include communicating health needs, managing medical records, and providing support to foster parents. Competitive benefits and a commitment to diversity are offered.

Qualifications

• Minimum 1 year of employment in public health or healthcare setting.
• Valid driver's license and excellent driving record.
• Ability to complete required agency training programs.
• At least 1 year of experience with children/adolescents in child welfare or social services.
• Valid driver’s license and clean driving record.
• Ability to complete required agency training programs.
• Proficiency with word processing, spreadsheets, and databases.

Responsibilities

• Oversee health services and coordinate medical care for children.
• Communicate health needs to case managers and clinicians.
• Provide education and support to foster parents.
• Ensure confidentiality of health records per NYAP and PHI guidelines.
• Communicate health needs to case managers and clinicians; schedule appointments.

Skills

Bilingual fluency in English and Spanish

Experience scheduling and documenting medical appointments

Understanding of immigrant population needs

Ability to maintain liaisons with community health providers

Education

Bachelor's degree or higher in a health-related field

Licensed Registered Nurse (RN)

Tools

Word processing software

Spreadsheet software

Databases

Health information systems

Job description

Join to apply for the Bilingual Lead Medical Coordinator_JOR role at National Youth Advocate Program (NYAP).

Benefits

• 33 paid days off each year (11 holidays + 22 days PTO)
• Healthcare benefits for you and your family
• Pet insurance with discounts and reimbursements
• Competitive salaries and benefits including a 401(k) and summer hours off (half‑day Fridays and work anniversary trips)
• Mileage reimbursement, phone allowance, student loan repayment assistance, CEUs, and ongoing training/education
• Other advantages as listed in the job posting

Responsibilities

• Perform all work in a manner consistent with NYAP’s mission, values, and philosophies.
• Provide children with a positive and appropriate medical environment.
• Oversee health services and coordinate timely, appropriate medical care for children in care.
• Supervise other Medical Coordinators and provide training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health.
• Develop and maintain policies and procedures for confidential health record management, triage, emergency response, environmental health and safety, and post‑release health care planning/care coordination.
• Ensure confidentiality of health records and adherence to NYAP, state, and funder guidelines for protected health information (PHI).
• Communicate health needs to case managers and clinicians.
• Schedule health care appointments and assist with transportation and accompaniment of children.
• Obtain medical clearances, prepare treatment authorization requests (TARs), and ensure payment follow‑up.
• Secure qualified interpretation and translation services as needed.
• Participate in intakes, discharges, and documentation of medical records, including scanning and uploading to portals.
• Collaborate with cross‑functional teams to ensure comprehensive care and provider approval.
• Report medical emergencies via SIR/CLE process per NYAP policies.
• Escalate medical concerns to supervisors and relevant authorities as appropriate.
• Provide education and support to foster parents, including authorization and ID documents for medical services.
• Maintain medicine cabinets and first aid kits with up‑to‑date supplies.
• Offer in‑service training on medication administration, CPR, and first aid.
• Maintain CPR/First Aid trainer certifications.
• Assist program leadership during auditing processes.
• Perform other duties as assigned.

Minimum Qualifications

• Licensed Registered Nurse (RN) with a bachelor’s degree or higher in a health‑related field.
• Bilingual fluency in English and Spanish (required).
• Minimum 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
• At least 1 year of experience working with children and/or adolescents in a child welfare or social service setting.
• Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
• Ability to complete required agency training programs.
• Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, and software including word processing, spreadsheets, and databases.

Other Skills

• Experience scheduling and documenting medical appointments.
• Understanding of the needs of the immigrant population and ability to provide a safe environment for program children.
• Ability to maintain liaisons with community health providers and expand the community health network.
• Willingness to work non‑traditional hours and be available for on‑call phone consultations as needed.

Physical Demands

• Use of manual dexterity, tactile, visual, and audio acuity.
• Repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Frequent travel and driving while seated for extended periods, with frequency varying by program demands.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
An Equal Opportunity Employer, including disability/veterans.