BILINGUAL MEDICAL ASSISTANT - Pediatrics

Priority Dispatch Corp.; East Palo Alto (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their dynamic care team. This role involves providing essential clinical support to patients, ensuring their comfort and care while collaborating with healthcare professionals. The ideal candidate will be detail-oriented, possess strong bilingual communication skills, and have a passion for serving the community. With a commitment to delivering excellent patient care, this position offers an opportunity to make a meaningful impact in a supportive environment. If you are looking to grow your career in healthcare and contribute to community health, this is the perfect role for you.

Qualifications

• High School diploma or GED and Medical Assisting program graduate required.
• Bilingual in Spanish/English is essential for this role.

Responsibilities

• Provide clinical support by rooming patients and taking vital signs.
• Assist providers during exams and maintain patient confidentiality.

Skills

Bilingual Spanish/English

Detail-oriented

Ability to work independently

Customer service skills

Education

High School diploma or GED

Graduate from a Medical Assisting program

Tools

Electronic health record systems

Windows-based computer systems

Job description

Job Details

Job Location: 1885 Bay Rd - East Palo Alto, CA

Position Type: Full Time

Salary Range: $23.00 - $32.00 Hourly

Description

ORGANIZATION

The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.

POSITION SUMMARY

Under direct supervision, the Medical Assistant provides clinical support in the service of patients as a member of a care team that includes medical physicians, nurse practitioners, physician assistants, nurses, health coaches, and other staff. Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record, and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic.

DUTIES AND RESPONSIBILITIES

To be performed in accordance with RFHN Policies and Procedures

1. Cleans and sets up rooms in preparation for exams.
2. Prepares electronic record for documenting patient visits.
3. Collects vital signs (temperature, BP, weight, pulse, height, head circumference, BMI etc.) per protocols.
4. Collects and documents chief complaint, screening questions, health histories, medications, and other appropriate information based on the patient’s presenting concerns.
5. Assists providers during exams and/or medical procedures.
6. Follows through on provider’s instructions; ensures that all of the patient’s needs have been met.
7. Uses Standard and Personal Precautions in all appropriate situations.
8. Performs routine injections.
9. Collects and handles laboratory specimens and performs simple lab tests according to standard procedures.
10. Completes lab requisitions and vaccine logs, documents lab results, and other paperwork accurately.
11. Initiates specialty referrals including sending necessary provider documentation, imaging, and test results.
12. Maintains patient confidentiality at all times.
13. Provides excellent customer service in a sensitive and non-judgmental manner.
14. Keeps pace with provider flow, works efficiently, notifying patients regularly regarding wait times.
15. Assists peers and others on the care team to ensure timely, optimum patient care.
16. Projects a professional image at all times, including adherence to dress code and standards of communication.
17. Other duties as assigned and requested.

Qualifications

QUALIFICATIONS

• High School diploma or GED required.
• Graduate from a Medical Assisting program required.
• Bilingual/biliterate Spanish/English required.
• Bilingual/biliterate Tongan/English highly desirable.
• Basic Life Support certification required.
• Minimum one year of experience working in primary care or community clinic in addition to internship/externship strongly preferred.
• Experience in Women's Health or Pediatrics preferred.
• Knowledge and experience working with electronic charting and scheduling systems.
• Computer literate in a Windows-based environment.
• Detail-oriented with a high degree of accuracy.
• Ability to work independently as well as in a team.
• Current California drivers' license and ability to travel between clinics.
• Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.

The pay range for this position is $23.00 to $32.00 per hour. However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.

Ravenswood Family Health Network is an equal opportunity employer.