Bilingual Medical Assistant North Denver, CO

Select Medical; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare company in Denver is looking for a Medical Support Specialist to join their team. In this role, you will be responsible for providing exceptional patient care, performing routine medical procedures, and supporting clinicians in a fast-paced environment. Ideal candidates should have a vocational background and medical assistant experience. We offer competitive hourly wages along with comprehensive benefits including health insurance and retirement plans.

Benefits

401(k) Retirement Plan with Employer Match

Medical, Vision and Dental Plans

Paid Time Off

Tuition Reimbursement

Employee Discounts

Qualifications

• At least six months of medical assistant experience.
• Knowledge of medical procedures and terminology.
• Intermediate knowledge of Microsoft Office.

Responsibilities

• Perform drug and alcohol testing.
• Prepare patients for physical examinations.
• Assist providers during examination.

Skills

Customer service skills

Attention to detail

Clear communication

Teamwork

Education

Vocational / Technical / Business School

Tools

EMR Systems

Microsoft Office

Job description

Overview

Are you ready to take your career to new heights? At Concentra you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of Americas workforce one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skilled colleagues.

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
• Prepare and assist clinician with procedure set up and injury care
• Apply bandages, dressings and splints as ordered by the treating clinician
• Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
• Maintain supplies, clean rooms and equipment and stock exam rooms
• Maintain and operate all medical devices and equipment including calibration and record keeping in accordance with current policy and procedures
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed or facility is not operating as expected
• In partnership with center leadership assist with patient flow and volume
• Keep patients informed of expected wait times during all aspects of the center visit
• Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
• Ensure accuracy in documentation
• Perform front office duties: greet patients, obtain authorization, check in / out, communicate wait times, answer multi-line telephone system and distribute employer results / paperwork as needed
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean and orderly appearance throughout the facility
• Complete any applicable training including but not limited to clinical competency training that occurs monthly

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Education Level

• Vocational / Technical / Business School

Job-Related Experience

• Customarily has at least six months or more of medical assistant experience
• Knowledge of medical procedures and medical terminology
• Working knowledge of occupational medicine requirements (state-specific) preferred

Job-Related Skills / Competencies

• Concentra Core Competencies of Service, Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives and propose quality solutions
• Outstanding customer service skills and the ability to deal with people in a tactful and professional manner
• Ability to handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Clear verbal and written communication
• Teamwork and collaboration with peers and center leadership
• Must participate in initial and ongoing training as required
• Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) and data entry into various systems / applications

Additional Data

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

Compensation

This position is eligible to earn a base compensation rate in the state range of $19.69 to $25.60 hourly depending on job-related factors as permitted by applicable law such as level of experience, geographic location where the work is performed, and/or seniority.

Application

• Accepting applications through 10/06/25
• External candidates: submit your application via colleagues on the internal career portal

This position requires access to confidential and critical information requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer including disability / veterans

Key Skills

EMR Systems, Clinical Laboratory Experience, Athenahealth, Algebra, eClinicalWorks, Primary Care Experience, Phlebotomy, Medical office experience, Vital Signs Experience, Experience Administering Injections, Medical Terminology, Medication Administration