Bilingual Medical Assistant I

Texas A&M University System; Dallas (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Texas A&M AgriLife Research in Dallas seeks a Bilingual Medical Assistant I to support clinical research and patient care under supervision. The role includes assisting health care providers, maintaining exam and treatment areas, and helping ensure participant safety and well-being.

The position requires handling of vital signs, specimen collection, and documentation; it also involves translating materials between English and Spanish as needed and training student workers.

Qualifications

• Bilingual fluency in English and Spanish required.
• Experience as medical assistant in clinical research settings preferred.

Responsibilities

• Performs research data collection on a daily basis.
• Measures vital signs and anthropometric data per study protocol.
• Collects and processes biological specimens (blood, urine, saliva, etc.) with proper handling and labeling.
• Maintains sample storage, chain-of-custody, and documentation.
• Administers study questionnaires and guides participants through digital health assessments.
• Updates participant data in electronic records and communicates findings to the study team.
• Follows SOPs and ensures HIPAA and privacy compliance.
• Assists with training and supervision of student workers.

Skills

Bilingual English/Spanish

Medical Assistant

Tools

REDCap

Job description

Job Title

Bilingual Medical Assistant I

Agency

Texas A&M Agrilife Research

Department

Dallas

Proposed Minimum Salary

Commensurate

Job Location

Dallas, Texas

Job Type

Staff

Job Description

About Texas A&M AgriLifeTexas A&M AgriLife is comprised of the following Texas A&M University System members:Texas A&M AgriLife Extension ServiceTexas A&M AgriLife ResearchCollege of Agriculture and Life Sciences at Texas A&M UniversityTexas A&M Forest ServiceTexas A&M Veterinary Medical Diagnostic LaboratoryAs the nation's largest most comprehensive agriculture program, Texas A&M AgriLife brings together a college and four state agencies focused on agriculture and life sciences within The Texas A&M University System. With over 5,000 employees and a presence in every county across the state, Texas A&M AgriLife is uniquely positioned to improve lives, environments and the Texas economy through education, research, extension and service.

Click here to learn more about joining AgriLife!

Position Information

Job Summary:

The Bilingual Medical Assistant I, under general supervision, works under the direction of the health care provider. Serves as a medical assistant and is responsible for the delivery of patient care that promotes the safety and wellbeing of all patients. Helps maintain the cleanliness of exam and treatment rooms. Assists supervisor with training and supervision of student workers.

Responsibilities

Research Data Collection

• Serves as a medical assistant and performs research data collection on a daily basis.
• Performs and documents vital signs, anthropometric measurements (height, weight, waist circumference), and body composition assessments (e.g., Bod Pod, Pea Pod, InBody 770) according to study protocols (training to be provided on more specialized pieces of equipment).
• Performs and assists with biological specimen collection and processing, including blood (both phlebotomy and fingerstick samples), urine, saliva, stool, breastmilk, and hair/nail samples, following BSL-2 safety standards.
• Prepares and labels biological specimens, maintain chain-of-custody documentation, and ensure accurate sample storage and transport.
• Administers study questionnaires and assists participants in completing digital health assessments.
• Assists with documentation of pertinent findings and communicates with the study team, as appropriate.
• Updates participant data information and results in electronic software records.
• Follows all Standard Operating Procedures for each clinical procedure.
• Maintains research participant privacy and confidentiality.
• The position requires frequent direct communication with research participants whose primary language may be English or Spanish, including participant engagement, administration of study questionnaires, explanation of study procedures, collection of participant information, and documentation of study-related information. The position also requires the ability to accurately interpret verbal communications and translate written materials and information between English and Spanish as necessary to support research participants and the requirements of the study.

Clinical Duties

• Helps identify equipment and supply needs, as applicable, for facilitation of clinical research protocols.
• Ensures the cleanliness of exam and data collection rooms are maintained at the highest standards to prevent spread of infection.
• Ensures clinical supplies are properly stocked and available as needed for patient care.
• Keeps inventory and ensures proper care and maintenance of all medical supplies and equipment, abiding by expiration dates, temperature and storage requirements, and orders/replenishes supplies as needed.
• Ensures Point of Care testing performed are compliant with the CLIA Waiver Certificate requirements and keeps the proper required documentation.
• Abides by the Standard Operating Procedures (SOPs) for clinical and non-clinical procedures conducted.
• Supports data entry and verification in electronic data capture systems and research databases (e.g., REDCap).
• Monitors participants for adverse events and promptly report to the PI or Clinical Manager.
• Escalates non-routine issues, questions and/or concerns to the MHAC Clinical Manager.
• Works closely with the MHAC Clinical Manager to ensure abnormal research participant results are promptly identified and referred for appropriate follow-up when necessary.
• Maintains all appropriate certifications, and training necessary for the role (CITI training, CPR, AED, Bloodborne Pathogens, etc.).
• Ensures that all activities performed are compliant with the rules and regulations set forth by the TAMU system, state, and federal regulations.
• Works collaboratively with multiple departments across the TAMU system to ensure safety and compliance with human research studies (IRB, EH&S, etc.).
• Maintains HIPAA compliance, when applicable.

Other Duties

• Performs other duties as assigned. May need to perform office projects and tasks assig