Bilingual Medical Assistant- Evernorth- St. Cloud, FL

Cigna; Kissimmee (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Medical Assistant, where you'll play a vital role in patient care and support within Health Centers. This position offers an exciting opportunity to work closely with healthcare providers, assisting in patient examinations and treatments while ensuring a smooth front desk operation. The ideal candidate will be certified, possess excellent customer service skills, and be a team player. Embrace the chance to make a difference in the lives of patients and contribute to innovative healthcare solutions in a dynamic environment.

Qualifications

• Certified Medical Assistant or Registered Medical Assistant required.
• 1+ year of front and back office experience preferred.

Responsibilities

• Greet and check in patients, verify coverage, and complete paperwork.
• Administer medications and assist with care coordination.
• Prepare examination rooms and sterilize instruments.

Skills

Certified Medical Assistant (CMA)

BCLS certification

Front and back office experience

Patient scheduling

Phlebotomy skills

Strong computer skills

Customer service skills

Bilingual in Spanish

Tools

Electronic Health Records

Job description

Job Description: Medical Assistant

The experienced Medical Assistant (MA) provides front desk assistance to providers in the preparation, examination, and treatment of patients. The MA is a critical partner in our Health Centers and will be cross-trained for back-office coverage as needed.

About EvernorthDirect Health

EvernorthDirect Health is an industry-leading business offering customized care delivery and wellness services across four key areas: Wellness Centers, Health Coaching, Wellness Events, and COVID-19 solutions.

Our Mission

Evernorth is built on the recognition that health makes progress possible. Our services aim to redefine healthcare, driven by a shared vision that health is the foundation of progress. Together, we can address challenges others can't.

Responsibilities

1. Greet and check in patients, verifying coverage and completing paperwork.
2. Obtain patient history, take vital signs, and assist with care coordination.
3. Administer medications.
4. Prepare examination rooms and sterilize instruments per protocol.
5. Answer calls, route messages, and schedule appointments, verifying benefit coverage.
6. Review preprinted instructions with patients.
7. Participate in staff meetings and training.
8. Cross-train in new procedures and departments.
9. Assist in onboarding new staff.

This position is with Evernorth, a new business unit within Cigna Corporation.

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
• Current BCLS certification.
• At least 1 year of front and back office experience.
• Experience with patient scheduling and phone communication.
• Phlebotomy skills.
• Strong computer skills, including Electronic Health Records.
• Excellent customer service skills.
• Team-oriented, responsible, and reliable.
• Bilingual in Spanish preferred.

If working remotely, ensure internet speed of at least 10Mbps download and 5Mbps upload via cable broadband or fiber optic service.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, develops pharmacy, care, and benefit solutions to enhance health and vitality. We innovate to make health management accessible to millions. Join us in driving growth and improving lives.

Qualified applicants will be considered regardless of race, color, age, disability, sex, pregnancy, sexual orientation, gender identity, veteran status, religion, national origin, marital status, genetic information, or citizenship.

For reasonable accommodation during the application process, contact [e-mail]. Note: Do not email for application updates or resumes.

The Cigna Group maintains a tobacco-free policy and may not hire tobacco/nicotine users in certain states unless participating in a cessation program. States include Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington.