Bilingual Medical Assistant

Hope Christian Health Center; North Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Hope Christian Health Center in Las Vegas is seeking a bilingual Medical Assistant to support patient-centered care within a medical home. You will take vital signs, assist with exams, collect specimens, and prepare exam rooms while ensuring HIPAA compliance and safe, compassionate care.

You will also participate in quality improvement and work with a multidisciplinary team, translating as needed and traveling between clinic sites as required.

Qualifications

• Bilingual Spanish-speaking required for patient interaction.
• BLS certification required at start; pursue MA certification if not held.
• Completion of an accredited Medical Assistant program is required.
• National MA certification preferred for advancement.

Responsibilities

• Take vital signs and room patients promptly for visits.
• Assist providers during exams and procedures, including pap smears.
• Perform A1C and retinal scans when needed for care.
• Collect blood, prepare specimens, and administer vaccines per guidelines.
• Review patient histories and current medications before visits.
• Maintain patient confidentiality and HIPAA compliance.
• Set up exam rooms with necessary instruments and paperwork.
• Travel between clinic sites as required.

Skills

Fluency in Spanish

Excellent communication

CPT and ICD-10-CM coding knowledge

Interpersonal relationships

Team leadership

Education

High School Diploma or equivalent

Medical Assistant program completion

National Medical Assistant Certification preferred

Job description

Description

About Hope Christian Health Center: Hope Christian Health Center (HCHC) is a nonprofit, faith-based organization dedicated to serving the Las Vegas community through compassionate, high-quality healthcare. Our services include primary care, behavioral health, community health worker programs, street outreach services, and recuperative care. We are committed to addressing the physical, emotional, and social needs of the individuals and families we serve. Our mission is to glorify God by demonstrating Christ's love to the Las Vegas community through the delivery of excellent, affordable healthcare to all, regardless of their ability to pay.

JOB SUMMARY

The Bilingual Medical Assistant (MA) plays a key role in delivering high-quality medical care in a patient-centered medical home environment, focusing on disease prevention. As the first point of contact between patients and providers, the MA helps streamline the provider's time by taking vital signs, gathering information about the patient's reason for the visit (chief complaint), and preparing the exam rooms. Additionally, the MA is expected to actively contribute to quality improvement initiatives and support the clinical team, always prioritizing the individual needs of patients.

DUTIES AND RESPONSIBILITIES

Medical Assistant Duties

• Ensure patients are roomed promptly and accurately, including taking and recording vital signs.
• Assist providers with exams and procedures, including pap smears, and serve as a chaperone during sensitive procedures when needed.
• Perform in-house A1C and retinal scans as required for patient care.
• Collect blood samples and prepare specimens for laboratory testing.
• Administer vaccines and immunizations in accordance with medical guidelines.
• Review and update patient medical histories, including current medications, before each visit.
• Use and interpret medical terminology effectively for communication and documentation.
• Set up patient exam rooms with necessary instruments and paperwork before each appointment.
• Ensure patient confidentiality and protect HIPAA regulations.
• Maintain a safe, secure, and compliant work environment by adhering to standards and regulations.
• Stay up to date with medical knowledge through educational opportunities and professional publications.
• Participate in staff and committee meetings, fostering collaboration and communication with team members.
• Maintain respectful, courteous, and professional interactions with staff, volunteers, and patients.
• Manage time effectively, prioritizing patient care and utilizing resources efficiently.
• Travel between clinic sites as needed.
• Perform additional tasks assigned.

Administrative Duties

• Handle incoming phone calls in the back office.
• Manage patient prescription refills and address any related issues.
• Provide translation assistance when necessary.
• Serve as the primary contact for the call center department.

Requirements

Qualifications

• Fluency in Spanish - required
• Basic Life Support (BLS) Certification - required
• Office Laboratory Assistant Certification - must obtain within 30 days of employment.
• Phlebotomy experience - preferred

Education Required

• High School Diploma or equivalent - required
• Successful completion of a Medical Assistant program from an accredited program or school - required
• National Medical Assistant Certification (RMA, CCMA, etc.) - preferred

KEY COMPETENCIES FOR SUCCESS

• Faith to believe that Hope is a ministry of God, exemplifying the love of Christ, and held and directed by the Holy Spirit.
• Outstanding ability to build interpersonal relationships at all levels.
• Knowledge of CPT and ICD-10-CM coding
• Excellent communication skills, both written and verbal.
• Ability to operate general office machinery (computers, calculators, copy/fax machine, telephones, etc.)
• Demonstrated passion for community health care.
• Proven leadership, teambuilding, and organizational skills.
• Skill in identifying and clearly communicating problems to the supervisor.
• Ability to follow medical Quality Assurance/Quality Improvement standards and policies.
• Proven ability to maintain integrity in a fast paced and high-demand environment.
• Proven ability to manage performance goals.
• Ability to interact with people from all ethnic backgrounds, ages, and lifestyles.

TYPICAL PHYSICAL DEMANDS

Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, pulling and lifting and/or moving up to 25 pounds. Frequent sitting. Manual dexterity. Good reading eyesight and vision for close work. Ability to communicate by speaking and hearing in person or on the phone. Ability to travel to various locations.